Ground Handling Administrative Assistant

Join a team that works hard, cares for each other, and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners.

About the role

The Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. This position requires a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment. The ability to work independently is critical to success.

Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.

Responsibilities

• Review and maintain internal control documents
• Monitor training compliance
• Create spreadsheets
• Update weekly employee work schedules
• Process approved employee swaps
• Perform daily payroll processing
• Create weekly performance reports

Requirements

• Outstanding organizational skills and ability to multi-task
• Ability to work independently and meet specified deadlines
• Ability to work well with all levels of management and support personnel
• Advanced ability in Microsoft Office Suite
• Excellent writing and speaking skills

Preferred Qualifications

• Previous administrative experience in a busy office environment
• Skilled in computer knowledge and usage
• Knowledge of basic airport procedures and fundamental job requirements for airlines
• Current Piedmont employee with a minimum six months of service
• Bachelor’s degree in English, Communications, Business Administration, or related field

Work Environment

• Standard office environment, use of telephones, computers, and other office equipment
• Ability to work a flexible schedule if needed

Physical Requirements

• Occasional lifting, up to 25 pounds

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental available

Pay

Starting rate: $16.50–$19.00/hour (based on locale and experience)

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, drug screen, and proof of high school or GED completion. Minimum age: 18 years.