Grocery 5th Key

Main Responsibilities

• Aid the Grocery Manager in overseeing the Grocery Department (Frozen, Dairy & Liquor/Beer).
• Supervise and train department personnel.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Implement company merchandising policies and ensure compliance with sanitation, safety, and security standards.
• Handle customer relations and resolve complaints effectively.
• Control shrink and prevent sale of out-of-code products.
• Open and close the store; act as Person in Charge in absence of Store Director and Grocery Manager.
• Prepare “to-do” lists for night stockers and manage price changes.
• Ensure proper accounting of sales and cash register details.
• Implement emergency procedures for equipment or software malfunctions.

Soft Skills

• Strong customer service orientation.
• Friendly, courteous, and professional demeanor.
• Ability to maintain composure under pressure and handle interruptions.
• Effective communication and interpersonal skills.

Competencies

• Leadership and team management.
• Problem-solving and decision-making.
• Organizational and planning skills.
• Ability to enforce compliance with company policies and procedures.

Knowledge

• Retail operations and merchandising practices.
• Employment laws and workplace policies.
• State and federal regulations related to retail.
• Basic mathematics, weights, and measures.
• Product variety, perishability, and location.

Abilities

• Supervise and develop employees.
• Operate cash registers, scanning equipment, and ordering systems.
• Implement emergency procedures.
• Lift and maneuver objects up to 80 lbs; operate carts and pallet jacks.
• Work flexible hours, including weekends and holidays.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!).
• Time off (vacation, holidays, sick pay).