Grocery Fifth Person

Purpose

Aids the Grocery Manager in overseeing the Grocery Department (Frozen, Dairy & Liquor/Beer), supervising staff, and assisting in various operational tasks.

Duties And Responsibilities

• Champions customer service initiatives to meet divisional goals.
• Handles customer relations positively, resolving complaints effectively.
• Promotes Albertson's/Safeway's personalized service philosophy.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Assists the Grocery Manager in planning, organizing, and directing daily operations.
• Implements Company and Division merchandising policies and Store Director instructions.
• Makes recommendations for merchandise requirements and special sales.
• Engages in suggestive selling and sales techniques.
• Manages cash register detail tapes, handles cash transactions, and implements price changes.
• Prepares “to do” lists for night stockers, closes out discontinued items, and controls shrinkage.
• Prevents the sale of out-of-code products.
• Ensures store compliance with Company policies, including sanitation, safety, and security.
• Recommends corrective actions and implements emergency procedures.
• Supervises employees and handles customer complaints in the absence of the Store Director and Grocery Manager.
• Performs duties of the Receiving Clerk in the absence of the Receiving Clerk.
• Performs all job duties accurately, honestly, and with integrity.

Physical And General Requirements

• Extensive retail background with prior management experience.
• Thorough understanding of Company practices, policies, and procedures.
• Strong written and oral communication skills.
• Good leadership and interpersonal skills.
• The proven ability to manage and develop people.
• The ability to maintain composure in stressful situations.
• Knowledge of employment laws and workplace practices.
• Ability to interact effectively with all levels of personnel, customers, vendors, and the public.
• Analytical ability to handle administrative details.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of product variety, product location, and perishability.
• Ability to deal with vendors, customers, the public, and government agencies.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of check stand scanning and loss prevention procedures.
• Ability to operate and train others in the operation of Front End cash registers and/or scanning equipment.
• Knowledge and ability to implement emergency procedures in case of disasters or equipment/software malfunctions.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate work activities.
• Ability to use cleaning supplies and chemicals safely.
• Compliance with all Company policies, including attendance, grooming standards, and dress codes.

Work Environment

Temperature-controlled store environment. Occasional exposure to outdoor environments with varying temperatures.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. The Company is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.