Greeter - Upper Chesapeake Medical Center
About the role
Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.
Responsibilities
The Greeter is responsible for welcoming guests to the hotel, hospital or casino and local areas in a friendly, efficient and courteous manner. The Greeter is also responsible for assisting with guest inquiries, directions, and initial questions regarding the facility or services.
- Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients. Acknowledges and greets Guest/Patients with a professional and friendly demeanor. - 25%
- Answers the telephone promptly and politely; within client/Towne Park standards. Uses salutation of the day. - 25%
- Demonstrates a willingness and ability to assist others. Monitors and responds to emergencies on a priority basis. - 10%
- Practices proper client and/or Towne Park phone etiquette. Assists visitors with directions, information and other inquiries. - 15%
- Provides Guest/Patients with information about outlets, meeting rooms