GreenDrop Customer Service Attendant - Floater
About the role
The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
You can expect to work in a purpose-driven company with a business model that people love for our impact on both the planet and local communities. We invest in the career path interests of our people, and with aggressive expansion plans, we recognize the importance of continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
Responsibilities
- Always greet donors in a friendly manner, in full GreenDrop uniform.
- Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
- Assist donors with their donations and help to unload their vehicles.
- Wear a tablet holder while recording donor information on the company iPad.
- Assist truck driver during donation pick-ups.
- Organize donations in the stock room.
- Maintain the cleanliness of the site, both inside and outside.
- Fill out supply orders to keep the site stocked with the necessary tools for job completion.
- Other duties assigned by the manager.
- Must be able to be on-site during working hours.
- Must be able to perform essential job functions with or without reasonable accommodations.
Requirements
- Ability to work independently without continuous supervision.
- Outstanding ability to interact with people.
- Strong desire to provide magnificent service.
- Able and willing to lift up to 50 lbs continuously throughout the day.
- Ability to work in outside conditions within the different seasons.
- Positive mindset, punctual, strong sense of urgency, and able to take initiative in job duties.
- Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Qualifications
Must be at least 18 years of age.
Benefits
- Comprehensive onboarding and training from day one, including in-house expertise from our training department / Savers University (approximately 90% of training developed internally).
- Bundled health plans: medical, Rx, dental, and vision.
- Company-paid life insurance.
- Programs to stop smoking, diabetes management coaching, and on-demand care options.
- 401(k) plan with generous company matching contributions.
- Paid time off for leisure or other hobbies.
- A range of mental health services to assist in managing daily life.
Pay
$16.86 to $21.07 per hour.
Schedule & Location
FLSA: Hourly. Travel: As necessary between locations.
- 3065 Niagara Falls Blvd., Amherst, NY 14228
- 3825 Union Rd., Cheektowaga, NY 14225
- 4705 Transit Rd., Depew, NY 14043
- 3201 Southwestern Blvd., Orchard Park, NY 14127
Savers/GreenDrop is an E-Verify employer.