GreenDrop Customer Service Attendant - Floater
About the role
GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. The Site Attendant (Floater) works full‑time with a set schedule Sunday to Thursday, supporting donors and ensuring exceptional service.
Pay
Pay Range: $15.78 – $19.72 per hour
Schedule
Full‑time, Sunday to Thursday
What You Can Expect
Work in a purpose‑driven company with a business model that benefits the planet and local communities. The company invests in career path interests, offers aggressive expansion opportunities, and values diverse backgrounds and perspectives.
Benefits
- Comprehensive onboarding and training from day one via Savers University.
- Bundled health plans (medical, Rx, dental, vision).
- Company‑paid life insurance.
- Programs for smoking cessation, diabetes management coaching, and on‑demand care options.
- 401(k) plan with generous company matching contributions.
- Paid time off for leisure or other hobbies.
- Mental health services to assist with daily life.
What You’ll Be Working On
The Site Attendant role is critical to GreenDrop’s success, ensuring donors receive exceptional service and upholding the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Greet donors in a friendly manner while wearing full GreenDrop uniform.
- Engage in pleasant conversation and acquire donations using the bin.
- Assist donors with unloading their vehicles.
- Record donor information on the company iPad using a tablet holder.
- Assist truck driver during donation pick‑ups.
- Organize donations in the stock room.
- Maintain cleanliness of the site, both inside and outside.
- Fill out supply orders to keep the site stocked with necessary tools.
- Perform other duties assigned by the manager.
- Be on‑site during working hours and perform essential job functions with or without reasonable accommodations.
Requirements
- Ability to work independently without continuous supervision.
- Outstanding ability to interact with people.
- Strong desire to provide magnificent service.
- Willingness and ability to lift up to 50 lb continuously throughout the day.
- Ability to work in outside conditions across different seasons.
- Positive mindset, punctuality, strong sense of urgency, and initiative.
- Strong communication skills with donors, co‑workers, and management.
- Must be at least 18 years of age.
Additional Information
- Travel between locations as needed.
- Work locations: 9459 Lorton Market St., Lorton, VA 22079; 7011 Backlick Rd., Springfield, VA 22150.
- Employer is E‑Verify compliant.