GreenDrop Customer Service Attendant - Floater

About the role

The GreenDrop Site Attendant role is critical to our success and helps ensure we provide exceptional service to our donors each day. The Site Attendant leads by example and demonstrates our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Independently and collaboratively interact with donors using a positive, optimistic, and intelligent technique
• Always greet donors in a friendly manner, in full GreenDrop uniform
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin
• Assist donors with their donations and help unload their vehicles
• Wear a tablet holder while recording donor information on the company iPad
• Assist truck driver during donation pick-ups
• Organize donations in the stock room
• Maintain the cleanliness of the site, both inside and outside
• Fill out supply orders to keep the site stocked with necessary tools for job completion
• Other duties assigned by the manager
• Must be able to be on-site during working hours
• Must be able to perform essential job functions with or without reasonable accommodations

Requirements

• Ability to work independently without continuous supervision
• Outstanding ability to interact with people
• Strong desire to provide magnificent service
• Able and willing to lift up to 50 lbs continuously throughout the day
• Ability to work in outside conditions within different seasons
• Positive mindset, punctual, strong sense of urgency, and able to take initiative in job duties
• Strong ability to positively communicate and interact with donors, co-workers, and management
• Must be at least 18 years of age

Benefits

• Comprehensive onboarding and training from day one; in-house expertise via Savers University (90% of training developed internally)
• Bundled health plans: medical, Rx, dental, and vision
• Company-paid life insurance
• Programs to stop smoking, diabetes management coaching, and on-demand care options
• 401(k) plan with generous company matching contributions
• Paid time off for leisure or other hobbies
• Range of mental health services to assist in managing daily life

Pay

$16.86 to $21.07 per hour

Schedule & Location

• FLSA: Hourly
• Travel: As necessary between locations
• Work locations:
  • 3065 Niagara Falls Blvd., Amherst, NY 14228
  • 3825 Union Rd., Cheektowaga, NY 14225
  • 4705 Transit Rd., Depew, NY 14043
  • 3201 Southwestern Blvd., Orchard Park, NY 14127