Green Coffee & Quality Assistant

Essential Functions

• Green Coffee Intake, Inventory & Traceability
  • Absorb incoming green coffee, log, and track it.
  • Maintain accurate and updated internal records for lots, origins, certifications, and contracts.
  • Support reconciliation of physical vs. system inventories across internal and external warehouses.
  • Communicate proactively with production, roasting, and operations teams regarding coffee availability and movement.
• Quality Control & Cupping
  • Participate in daily/weekly cuppings of green samples, production roasts, and finished goods.
  • Prepare cupping tables, maintain grind and cupping standards, record data, and assist in reporting insights.
  • Assist in sample roasting and green evaluation under the guidance of the Coffee Procurement Manager and senior QC staff.
  • Help monitor flavor profiles across core blends to ensure consistency and quality.
  • Support sensory development by regularly calibrating with the QC and production teams.
• Sustainability Tracking & Reporting
  • Support company sustainability initiatives related to green coffee procurement, farm partnerships, certifications, and packaging.
  • Maintain logs and documentation for traceability, environmental reporting, and internal sustainability KPIs.
  • Help gather data for impact reporting, farm communications, and certification audits.
• Kona Mill Coordination
  • Assist with communication and coordination with the mill during harvest and production cycles.
  • Support mill-level administrative processes, including lot IDs, milling instructions, yields, and production reporting.
  • Help ensure required paperwork—receipts, milling instructions, and related documents—is accurate and properly filed.
  • Maintain organized and timely communication to ensure smooth seasonal operations with the mill.
• Sales, Marketing & Education
  • Provide product information support to sales and marketing teams (flavor notes, processing details, farm narratives, etc.).
  • Aid in preparing internal and customer-facing coffee information sheets.
  • Support hosting internal cuppings, training sessions, and exploratory tastings for staff and key partners.
  • Help promote and maintain a strong internal coffee culture.
• Industry & Community Engagement
  • Attend association events, cupping trainings, and relevant industry gatherings.
  • Stay current on developments within the specialty coffee sector.
  • Represent the company with professionalism, curiosity, and enthusiasm.

Position Qualifications

• Communication, Written – Ability to communicate in writing clearly and concisely.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Organized – Being organized or following a systematic method of performing a task.
• Responsible – Ability to be held accountable or answerable for one’s conduct.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Reliable – The trait of being dependable and trustworthy.
• Friendly – Ability to exhibit a cheerful demeanor toward others.
• Customer Oriented – Ability to take care of the customer’s needs while following company procedures.
• Mental Demands: Ability to work under stressful conditions. Able to interact with others with courtesy and tact. Ability to manage and prioritize multiple projects in an organized and efficient manner. Ability to respond to crisis situations in a calm and effective manner. Ability to complete projects on schedule.
• Physical Demands: The employee is required to stand; walk; reach with hands and arms and talk or hear. Pushing/pulling/lifting/carrying up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Skills & Abilities

• Experience: 1-2 years in coffee, food/beverage, or production environment preferred. Exposure to cupping or sensory evaluation is a plus.
• Education: Bachelor’s degree preferred, High School diploma or equivalent required.
• Computer Skills: Basic Microsoft skills (Word, Excel and Powerpoint), Adobe Illustrator and Photoshop.
• Language: Well-developed verbal and written English AND Japanese communication skills.

Physical Demands

• Lift/Carry: 10 lbs or less (O)
• Walk: (O)
• Reach Outward: 11-20 lbs (O)
• Sit: (F)
• Push/Pull: 21-50 lbs (C)
• Manually Manipulate: 51-100 lbs (N)
• Reach Above Shoulder: Over 100 lbs (N)
• Climb: (N)
• Grasp: 12 lbs or less (O)
• Squat/Kneel: (N)
• Bend: 13-25 lbs (O)
• Stand: (O)
• Speak: (F)