Graduate Recruitment and Admissions Coordinator (Admissions Assistant)

Indiana University’s Luddy School of Informatics, Computing, and Engineering is a world-renowned leader in technology education and research, focused on solving real-world problems. The school fosters a welcoming atmosphere and prioritizes work/life balance to support a flourishing career.

About the role

The Graduate Recruitment and Admissions Coordinator supports the recruitment, evaluation, admission, and enrollment of prospective students across master’s and doctoral programs.

Responsibilities

Department Specific Responsibilities

• Serves as a primary point of contact for prospective applicants and collaborates with faculty, academic departments, and university partners to advance enrollment goals and support student success.
• Manages admissions operations, oversees applicant communications, and coordinates recruitment initiatives and events.
• Serves as the primary contact for visitors, prospective students, and applicants.
• Manages admissions operations and application review workflows.
• Coordinates recruitment events, information sessions, webinars, and graduate fairs.
• Maintains applicant records and communication campaigns in Slate CRM.
• Supports admitted student conversion and enrollment yield initiatives.
• Assists in the development and implementation of recruitment strategies for master’s and doctoral programs.
• Generates reports and dashboards on recruitment and enrollment trends.
• Advises students on admissions requirements and program expectations.
• Coordinates faculty review processes and admissions decisions.
• Interprets and applies university and graduate policies and procedures.
• Assists with digital and print marketing materials including presentations and brochures.
• Leverages websites, social media, webinars, and virtual events to enhance visibility.
• Creates recruitment resources for faculty, staff, and student ambassadors.
• Develops communication campaigns supporting recruitment and yield.

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into the school and accompanying material, such as transcripts, to determine eligibility.
• Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
• Schedules and oversees any applicant interviews.
• Makes recommendations regarding admissions and contacts applicants regarding the decision on the admission application.
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
• Educates potential students about program courses.
• May supervise temporary staff in the admissions office; monitors and evaluates job performance.
• Maintains files and databases on students admitted into the school; generates reports based on this information.

Requirements

• High school diploma or equivalent (such as HSED or GED).
• 2 years of office work or related experience.

Qualifications

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.

Preferred

• Bachelor’s degree.
• Proficient in Microsoft Office or other office platforms/systems.
• Demonstrates ability to maintain confidential information.
• Strong verbal communication and listening skills.
• Excellent telephone and email etiquette.
• Attention to detail and organization.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Pay

$40,000 - $45,000

Benefits

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IU.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• 10 paid holidays plus a paid winter break each year.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).