Graduate Digital Learning Officer

About the role

The role will consist of assisting in the further development of the Student Digital Learning Assistant (SDLA) service. The SDLAs provide first line support for students in their use of digital tools by promoting and supporting the effective use of the University's online services, systems and software.

The graduate will help manage the SDLAs by organising training, preparing rotas, and contributing to wider project work aimed at increasing engagement with the service. This will involve marketing (particularly at our Locksbrook campus), generating social media content, producing promotional videos and assisting with event planning and organisation.

The graduate will also help expand the reach of the service by developing asynchronous digital skills resources. Additionally, there will be opportunities to survey students, evaluate the current service and propose ideas for further improvement.

About you

The ideal graduate will be personally interested in the student experience at BSU and motivated to help enhance students' digital knowledge and confidence. Excellent customer service and communication skills are essential, as the role involves working closely with students, supporting the SDLA team, and collaborating with colleagues across the University. The candidate must have experience of using one or more of these digital tools/suites: Ultra, Turnitin, Microsoft 365 and Adobe Creative Cloud applications.

This is a varied role that includes marketing, event support, social media content creation, and the development of educational resources. We therefore welcome applications from graduates who have experience or knowledge in some or all of these areas. Above all, we are looking for someone enthusiastic, willing to learn, and ready to contribute their ideas and skills to further develop the SDLA service.

Experience of using one or more of these digital tools/suites: Ultra, Turnitin, Microsoft 365, Adobe Creative Cloud applications

To think creatively and offer solutions to areas requiring improvement within the student digital experience

An interest in improving the digital skills and digital experience for students at BSU

Experience of supporting or teaching others to improve their skills

Ability to build rapport and connect with a wide range of students and staff

Experience of promoting/marketing an event, service or product

Experience of generating content for social media using Adobe or other applications

Experience of using accessibility software

Additional information

Interview Dates: 20th/21st or 22nd May 2026

Start your graduate journey at Bath Spa University! The Bath Spa University Graduate Scheme has been tailor-made for BSU Graduates and has been designed to help you smoothly transition into the workplace.

We're offering meaningful work and developmental training in a supportive, inclusive and forward-thinking environment that champions respect, collaboration and sustainability.

As a member of the Bath Spa Graduate Scheme, you'll experience:

• An inclusive and supportive working environment: Join a workplace that celebrates diversity, encourages teamwork and embraces your unique talents. We value respect, inclusivity, collaboration and sustainability and creating a space for everyone to thrive.
• Ignite your professional growth: Our structured training programme will support your career development. From developing role-specific skills, to mastering essential career foundations like time management, equality, diversity and inclusion, change management and personal effectiveness – we've got you covered.
• Create meaningful connections: as part of the scheme, you'll be matched with a mentor who will support your personal development and help you expand your network. Plus, you'll have the chance to build a network with fellow Graduate Scheme participants, forming connections that can last a lifetime.
• Make an impact: Contribute meaningfully to Bath Spa University right from the start of your role. Collaborate with senior leaders across the institution and contribute your fresh perspectives to projects that really matter.

About Bath Spa University

Bath Spa University is where creative minds meet. Offering a wide range of courses across the arts, sciences, education, social science and business to over 7,500 students, the University employs outstanding creative professionals which support its aim to be a leading educational institution in creativity, culture and enterprise.

Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.

An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.

We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:

• Respect
• Inclusivity
• Collaboration
• Sustainability