Grades Coordinator

Department: EM Office of the Registrar

Full-time position

About the role

Responsible for processing requests for grade forgiveness in accordance with University policy. Assists with processing of final grades. Processes grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, exam/exempt credit, grades communications, and grades reporting. Interprets and articulates academic, institutional, campus, and departmental policies and procedures to current and former students, staff, faculty, and other constituents.

Responsibilities

• Process requests for grade forgiveness in accordance with University policy
• Assist with processing of final grades
• Process grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, exam/exempt credit, grades communications, and grades reporting
• Interpret and articulate academic, institutional, campus, and departmental policies and procedures to current and former students, staff, faculty, and other constituents

Requirements

• Excellent oral and written communication skills
• Knowledge of client/customer service principles preferred
• Excellent keyboarding, data entry, and word processing skills

Qualifications

• Experience in a registrar's office or student services as well as working knowledge of USC academic policies and procedures
• Experience with grading systems and student records, and Banner Student is highly desirable

Benefits

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities