Government Travel Consultant

Roles and Responsibilities

• Secure air, car and hotel accommodations for contracted government agencies.
• Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured.
• Maintain all queues throughout the day.
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
• Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel.
• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
• Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency
• Weekend work is required for this position.

Basic Qualifications

• A High School Diploma or GED, with some post-high school education

Competencies/Job Knowledge

• Travel industry experience
• Proactive approach to systems and processes.
• Working knowledge of WorldSpan and SABRE GDS
• Written and verbal communication skills
• Customer service skills
• Positive attitude

Equal Opportunity Statement

The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Pay

The starting rate for this role is $18.00/hour.