Global Strategic Account Director

Senior individual contributor responsible for managing, growing, and expanding relationships with key global clients across Life Sciences and Healthcare. Owns a portfolio of high-value enterprise accounts and serves as a trusted advisor to senior executives and cross-functional stakeholders. The primary objective is to drive revenue growth, retention, and long-term customer value.

Requirements

• Bachelor’s degree or equivalent experience
• 10+ years in enterprise sales or strategic account management
• Experience selling into pharmaceutical or biopharma companies
• Proven ability to manage complex enterprise accounts
• Experience selling data, analytics, or consulting solutions

Preferred Qualifications

• Advanced degree in business or life sciences
• Experience managing global, matrixed client relationships
• Familiarity with enterprise procurement and contract expansion
• Experience in market access, clinical, or data solutions
• Strong consultative selling skills
• Excellent communication and negotiation skills

Responsibilities

• Own and grow a portfolio of strategic accounts with accountability for revenue growth and retention
• Build and maintain senior-level relationships including C-suite stakeholders
• Develop and execute comprehensive account plans
• Identify whitespace and drive cross-sell and upsell opportunities
• Lead complex, consultative sales cycles and enterprise negotiations
• Serve as primary point of contact and ensure strong customer experience
• Conduct executive business and account reviews
• Partner cross-functionally across internal teams
• Maintain accurate pipeline, forecasting, and CRM data
• Stay current on industry trends

Success Measures

• Revenue growth and retention
• Executive relationship strength
• Pipeline quality and forecast accuracy
• Customer satisfaction and partnership value
• Effective internal collaboration

About The Team

The Strategic Account team manages Clarivate’s largest and most complex customers across Life Sciences and Healthcare, spanning multiple geographies and stakeholder groups.

Schedule

• Full-time position
• Remote, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed
• 25 - 30% travel required

Pay

The expected base salary for this position is $153,600 - $192,000 USD per year. This role is eligible for incentive or bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

Benefits

• Medical, dental, and prescription drug coverage
• Life insurance
• 401k with company match
• Long-term disability coverage
• Vacation and sick time
• Volunteer time
• Discount programs