Global Sales Readiness & Enablement Manager (New York)

About the role

Fitch Solutions is seeking a Commercial Readiness Program Manager based out of New York. This role is part of a growing Sales Enablement team within Fitch Solutions, a leading provider of insights, data, and analytics.

Responsibilities

• Design, deliver, and continuously improve foundational onboarding and readiness experiences for new hires and tenured sellers.
• Build learning journeys and standards to ensure consistent baseline knowledge, skills, and behaviors across the commercial organization.
• Own the design, delivery, and continuous improvement of onboarding and readiness programs for the commercial organization.
• Partner closely with commercial leadership and cross-functional stakeholders to ensure readiness programs reflect current go-to-market priorities and business needs.
• Deliver training on core selling motions, internal processes, systems, tools, and organizational priorities needed for baseline effectiveness.
• Monitor onboarding completion, learner feedback, ramp indicators, certification outcomes, and readiness metrics to identify opportunities for improvement.

Requirements

• 5+ years of relevant experience designing and delivering onboarding, sales training, readiness, or enablement programs.
• Experience in B2B subscription, information, data, research, financial or professional services environments.
• Passionate about onboarding, seller readiness, and helping commercial teams build confidence and capability early in their role.
• Strong program builder who can create structure from ambiguity, standardize what works, and scale programs across teams.
• Comfortable working within a sales enablement tech stack and know how to use learning, content, coaching, and video tools to improve the learner experience.
• Effective facilitator and communicator who can engage learners, managers, and stakeholders with clarity and credibility.
• Organized, detail-oriented, and comfortable managing multiple workstreams while maintaining a high standard of execution.
• Use data, feedback, and performance indicators to evaluate program effectiveness and continuously improve results.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Strong understanding of adult learning principles and experience applying learning design best practices to create effective, learner-centered programs.
• Facilitation, communication, and presentation skills.
• Experience partnering with cross-functional stakeholders and aligning programs to business priorities.
• Experience with AI video and content creation tools such as Synthesia and Vyond.

Skills

• Strong program builder who can create structure from ambiguity, standardize what works, and scale programs across teams.
• Effective facilitator and communicator who can engage learners, managers, and stakeholders with clarity and credibility.
• Organized, detail-oriented, and comfortable managing multiple workstreams while maintaining a high standard of execution.
• Use data, feedback, and performance indicators to evaluate program effectiveness and continuously improve results.

Benefits

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location.
• Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Supporting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Commitment to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Pay

Expected base pay rates for the role will be between $130,000 and $170,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.

Schedule

Based on your line of business and location, 3 days a week in office is required.