Global Injury & Claim Coordinator,
RemoteRemoteFinance$80k–$110k/yrFull-time
About the role
The Global Injury & Claim Coordinator leads, coordinates, and advances Baxter’s global workers’ compensation and injury management programs across the United States and international jurisdictions. This role provides expert clinical leadership for complex and high-risk cases while establishing global standards, governance, and partnerships that ensure consistent, compliant, and high-quality injury management and return to work outcomes worldwide.
Responsibilities
- Manages and oversees complex workers’ compensation and injury management cases across Baxter’s United States and global jurisdictions.
- Provides expert clinical guidance and oversight for complex, high risk, and litigated workers’ compensation cases impacting Baxter employees globally.
- Coordinates medical management activities and return to work accommodations in partnership with Baxter facilities, medical providers, and regional stakeholders.
- Ensures Baxter’s injury and claim management practices comply with applicable global workers’ compensation, occupational health, and regulatory requirements, as well as internal Baxter standards.
- Leads the development and enhancement of Baxter’s global injury management, early intervention, and return to work programs.
- Serves as Baxter’s primary clinical and operational liaison with third party administrators, insurers, occupational health vendors, and international claims partners across supported regions.
- Analyzes global claim, injury, and return to work data to identify trends, risks, and improvement opportunities and uses insights to drive operational excellence at Baxter.
- Provides actionable insights from claims and medical data to support hazard reduction and risk mitigation efforts.
- Identifies systemic injury, claim, or return to work risks and partners with EHS and Operations to inform upstream prevention strategies.
- Standardizes Baxter’s care management and injury management processes to ensure consistent service delivery and outcomes across geographic regions.
- Ensure consistent use of tools, documentation standards, and reporting across regions.
- Partners with Baxter Human Resources, Legal, Health and Safety, and local return to work coordinators to support injured employees and ensure compliant, timely claim handling globally.
- Provides training, consultation, and guidance to Baxter stakeholders on global occupational health, injury management, and workers’ compensation best practices.
- Recommends and supports the implementation of global strategies to reduce claim duration, improve employee recovery and experience, and minimize Baxter’s total cost of risk.
- Serves as a trusted advisor to senior leadership during high risk or high visibility claim situations.
Requirements
- Bachelor’s degree in Nursing (BSN) required.
- Minimum of 5+ years of experience in Occupational Health Nursing, Workers Compensation case management, or clinical injury management.
- Registered Nurse (RN) – US Compact, active and unrestricted license required.
- Ability to obtain RN license for IL, NY, CA, MN within 6 months months of employment.
- Occupational Health Nursing certification preferred (COHN, COHN-S).
- Certified Case Manager (CCM) preferred.
- Demonstrated expertise in complex workers compensation claim management across multiple jurisdictions.
- Experience collaborating with TPAs, insurers, medical providers, and legal partners.
- Strong ability to interpret claims, medical, and absence data.
- Experience supporting self-insured or large multinational employers.
- Familiarity with international workers compensation, injury management, or disability frameworks beyond the US.
- Proficiency in Microsoft Office applications (Outlook, Teams, Excel, Word, SharePoint).
Qualifications
- Bachelor’s degree in Nursing (BSN) required.
- Minimum of 5+ years of experience in Occupational Health Nursing, Workers Compensation case management, or clinical injury management.
- Registered Nurse (RN) – US Compact, active and unrestricted license required.
- Ability to obtain RN license for IL, NY, CA, MN within 6 months months of employment.
- Occupational Health Nursing certification preferred (COHN, COHN-S).
- Certified Case Manager (CCM) preferred.
- Demonstrated expertise in complex workers compensation claim management across multiple jurisdictions.
- Experience collaborating with TPAs, insurers, medical providers, and legal partners.
- Strong ability to interpret claims, medical, and absence data.
- Experience supporting self-insured or large multinational employers.
- Familiarity with international workers compensation, injury management, or disability frameworks beyond the US.
- Proficiency in Microsoft Office applications (Outlook, Teams, Excel, Word, SharePoint).
Skills
- Expertise in complex workers compensation claim management.
- Strong collaboration and communication skills.
- Data analysis and interpretation abilities.
- Leadership and strategic planning skills.
- Ability to manage multiple priorities and deadlines.
- Strong problem-solving and decision-making skills.
- Knowledge of international workers compensation and injury management frameworks.
Benefits
- Comprehensive health and well-being benefits including medical and dental coverage starting on day one.
- Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
- Financial and retirement benefits including the Employee Stock Purchase Plan (ESPP) and the 401(k) Retirement Savings Plan (RSP).
- Flexible spending accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
- Commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
Pay
The estimated base salary for this position is $80,000 - $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses.
Schedule
Open to remote work due to compact license requirement.