Claims Specialist, Multinational Casualty

About the role

The Claims team at AXA XL sets us apart. Our experienced Claims professionals handle even the most complex multinational casualty claims with specialized expertise, ensuring compliance with local laws and AXA XL standards.

Responsibilities

• End-to-end claims management: Conduct initial assessment, document review, liability analysis, settlement decisions, and closure for complex multinational casualty claims.
• Multi-jurisdictional responsibility: Review coverage, manage assigned claims across multiple jurisdictions, and set case strategy in collaboration with mentors and claims leadership.
• Legal and settlement strategy: Partner with internal and external counsel to develop effective, cost-efficient litigation or settlement strategies.
• Stakeholder collaboration: Coordinate and communicate with internal and external stakeholders (underwriting, brokers, reinsurers, external vendors, clients); participate in new account and renewal meetings as needed.
• Knowledge development and consistency: Collaborate with mentors to develop claim handling, reserve, and resolution strategies; share best practices and learnings across the team.
• Reporting and reserves: Produce internal reporting and ensure reserves are set in line with best-practice guidelines; monitor and adjust as needed.
• Trends and risk awareness: Identify, monitor, and report on emerging liability and coverage trends; contribute to risk mitigation discussions.

Requirements

Intermediate experience with managing insurance claims, multinational casualty exposure preferred.

Organization and communication: Excellent organizational skills; strong verbal and written communication; ability to collaborate effectively with internal and external stakeholders.

Analytical and negotiation skills: Strong analytical capabilities, sound judgment, data-driven decision making, and effective negotiation skills.

Collaborative Approach: Develop and maintain productive working relationships with insured, brokers, Claim Handlers & Underwriters. Provide guidance and seek input from others as needed to achieve the best results.

Capable of working and collaborating within a virtual team environment with either local or remote supervision.

Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Continuous Improvement Mindset: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Client Service Focused: Demonstrate value add in the claims experience, delivering on our promise to clients.

Qualifications

Required Skills And Abilities:

• Intermediate experience with managing insurance claims, multinational casualty exposure preferred.
• Excellent organizational skills; strong verbal and written communication; ability to collaborate effectively with internal and external stakeholders.
• Strong analytical capabilities, sound judgment, data-driven decision making, and effective negotiation skills.
• Develop and maintain productive working relationships with insured, brokers, Claim Handlers & Underwriters. Provide guidance and seek input from others as needed to achieve the best results.
• Capable of working and collaborating within a virtual team environment with either local or remote supervision.
• Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.
• Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
• Demonstrate value add in the claims experience, delivering on our promise to clients.

Skills

Intermediate experience with managing insurance claims, multinational casualty exposure preferred.

Excellent organizational skills; strong verbal and written communication; ability to collaborate effectively with internal and external stakeholders.

Strong analytical capabilities, sound judgment, data-driven decision making, and effective negotiation skills.

Develop and maintain productive working relationships with insured, brokers, Claim Handlers & Underwriters. Provide guidance and seek input from others as needed to achieve the best results.

Capable of working and collaborating within a virtual team environment with either local or remote supervision.

Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Demonstrate value add in the claims experience, delivering on our promise to clients.

Benefits

Inclusivity: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.

Total Rewards: AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability: At AXA XL, Sustainability is integral to our business strategy. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Pay

Competitive compensation package tailored to individual performance and experience.

Schedule

Full-time position with flexible working arrangements available.