Claims Specialist, Multinational Casualty

About the role

The Claims team at AXA XL sets us apart with their specialized expertise in handling complex multinational casualty claims. This role plays a critical part in achieving the best possible outcomes for AXA XL and its insureds.

Responsibilities

• End-to-end claims management: Conduct initial assessments, document reviews, liability analyses, settlement decisions, and closure for complex multinational casualty claims, ensuring compliance with local laws and AXA XL standards.
• Multi-jurisdictional responsibility: Review coverage, manage assigned claims across multiple jurisdictions, and set case strategies in collaboration with mentors and claims leadership.
• Legal and settlement strategy: Partner with internal and external counsel to develop effective, cost-efficient litigation or settlement strategies.
• Stakeholder collaboration: Coordinate and communicate with internal and external stakeholders (underwriting, brokers, reinsurers, external vendors, clients); participate in new account and renewal meetings as needed.
• Knowledge development and consistency: Collaborate with mentors to develop claim handling, reserve, and resolution strategies; share best practices and learnings across the team.
• Reporting and reserves: Produce internal reporting and ensure reserves are set in line with best-practice guidelines; monitor and adjust as needed.
• Trends and risk awareness: Identify, monitor, and report on emerging liability and coverage trends; contribute to risk mitigation discussions.

Requirements

Intermediate experience with managing insurance claims, multinational casualty exposure preferred.

Organization and communication: Excellent organizational skills; strong verbal and written communication; ability to collaborate effectively with internal and external stakeholders.

Analytical and negotiation skills: Strong analytical capabilities, sound judgment, data-driven decision making, and effective negotiation skills.

Collaborative Approach: Develop and maintain productive working relationships with insured, brokers, Claim Handlers & Underwriters. Provide guidance and seek input from others as needed to achieve the best results.

Capable of working and collaborating within a virtual team environment with either local or remote supervision.

Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Continuous Improvement Mindset: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Client Service Focused: Demonstrate value add in the claims experience, delivering on our promise to clients. Ability to meet or exceed Performance Competencies.

Qualifications

Required Skills And Abilities:

• Intermediate experience with managing insurance claims, multinational casualty exposure preferred.
• Excellent organizational skills; strong verbal and written communication; ability to collaborate effectively with internal and external stakeholders.
• Strong analytical capabilities, sound judgment, data-driven decision making, and effective negotiation skills.
• Develop and maintain productive working relationships with insured, brokers, Claim Handlers & Underwriters. Provide guidance and seek input from others as needed to achieve the best results.
• Capable of working and collaborating within a virtual team environment with either local or remote supervision.
• Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.
• Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
• Demonstrate value add in the claims experience, delivering on our promise to clients. Ability to meet or exceed Performance Competencies.

Skills

Intermediate experience with managing insurance claims, multinational casualty exposure preferred.

Excellent organizational skills; strong verbal and written communication; ability to collaborate effectively with internal and external stakeholders.

Strong analytical capabilities, sound judgment, data-driven decision making, and effective negotiation skills.

Develop and maintain productive working relationships with insured, brokers, Claim Handlers & Underwriters. Provide guidance and seek input from others as needed to achieve the best results.

Capable of working and collaborating within a virtual team environment with either local or remote supervision.

Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Demonstrate value add in the claims experience, delivering on our promise to clients. Ability to meet or exceed Performance Competencies.

Benefits

Inclusivity: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We offer robust support for Flexible Working Arrangements, enhanced family-friendly leave benefits, and Named to the Diversity Best Practices Index.

Total Rewards: AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

Sustainability: At AXA XL, Sustainability is integral to our business strategy. We focus on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars include Valuing nature, Addressing climate change, and Integrating ESG.

Pay

Competitive compensation package tailored to individual performance and experience.

Schedule

Full-time position with standard business hours.