Global Business Office Director - Aerospace & Defense

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a manufacturing environment.

Responsibilities

• Oversee overall customer relationship and engagement experiences
• Negotiate and manage contracts with customers
• Manage customer pricing cycles and overall P&L responsibilities
• Strategize for account profitability and growth across multiple geographies
• Identify customer needs and growth opportunities to drive service improvements
• Support sales teams in developing competitive business proposals
• Coordinate the introduction of new programs and product transfers between sites

Qualifications

• 15+ years of relevant experience in customer relationship management, preferably in manufacturing or supply chain environments
• Bachelor's degree in a related field, or equivalent combination of education and experience
• In-depth knowledge of manufacturing processes, supply chain management, and product pricing/contracts
• Strong presentation, negotiation, and problem resolution skills
• Proven ability to manage multiple, complex projects under tight deadlines

Benefits

• Remote work flexibility with occasional travel required (up to 25%)
• Access to a robust professional development framework
• Dynamic work environment encouraging collaboration across multiple departments
• Engagement in strategic planning with senior management and key stakeholders

Pay

$150,000 – $180,000 annually