Gift Center Representative - $15/hr

About the Role

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. The Gift Center Representative ensures that the Gift Center operates in a professional and organized manner while providing a positive world-class experience to our owners and sales tour guests.

Responsibilities

• Executes the gifting process for the designated sales and marketing departments.
• Generates additional profit by soliciting guests to purchase goods and products in a face-to-face presentation.
• Ensures Point of Sale station remains in balance.
• Effectively communicates with management all exceptions and incidents.
• Participates in proactive team efforts to achieve departmental and company goals.

Requirements

• High School Diploma or GED equivalent.
• Some customer service and/or sales experience preferred.
• Bilingual is a plus.
• Proficiency in Microsoft Word, Excel, and mainframe applications.
• Must be process-oriented with attention to detail.
• Self-directed and independent but works as a team player.

Skills

• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests and co-workers.
• Excellent customer service skills.
• Strong oral communication skills.
• Strong work ethic, high energy level, and positive attitude.

Benefits

• Bi-weekly pay.
• Growth opportunities.
• 401K.
• Comprehensive benefits: health, dental, and vision plans.
• Employee Assistance Program (EAP).
• Paid Time Off (PTO).
• Travel benefits and discounted vacations through our ClubGo Program.
• Discounts through IHG, including additional discounted employee benefits through our company Perks website.
• Tuition reimbursement and continuing education courses.
• Outstanding company culture.