General Sales Manager

About the role

The General Sales Manager at Classic Ford Lincoln of Columbia is responsible for leading the sales department, setting and achieving sales objectives, training and developing the sales and finance management teams, and ensuring perfect Customer Satisfaction Index (CSI) scores.

Responsibilities

• Lead, manage, and motivate the entire sales team, including sales consultants, sales managers, and finance managers
• Set and achieve monthly, quarterly, and annual sales objectives
• Create a culture of accountability, professionalism, and high morale
• Recruit, develop, and retain top-tier talent within the department
• Analyze data, inventory, and market trends to make informed operational decisions
• Maintain compliance with all company policies, procedures, and industry regulations

Requirements

• Minimum of 5 years of automotive sales management experience
• Demonstrated track record of excellence in achieving sales goals and team development
• Strong leadership and critical thinking skills with a solution-oriented mindset
• Exceptional interpersonal, coaching, and communication abilities
• Proven success in maintaining or improving perfect CSI scores
• Highly organized with the ability to manage multiple priorities
• Working knowledge of dealership CRM, DMS, and digital retail tools

Qualifications

• Passion for automotive sales and customer service
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Skills

• Leadership and management skills
• Strategic planning and execution
• Data analysis and interpretation
• Customer service and relationship building

Benefits

• Competitive compensation plan with performance-based incentives
• Full benefits package including Health, Dental, 401(k), and Paid Vacation
• Supportive and high-energy work environment focused on teamwork and growth
• Opportunity to work with a respected and expanding auto group
• Continuous training and leadership development opportunities

Pay

Competitive compensation plan with performance-based incentives

Schedule

Full-time position