General Sales Manager

Key Responsibilities

• Hire, lead/coach, mentor, and motivate the Sales team.
• Manage the daily operations of the Sales Department.
• Set and monitor individual and team monthly Sales goals.
• Ensure proper follow-up of all prospective buyers by developing, implementing, and monitoring our CRM system.
• Establish delivery procedures and ensure delivery includes an introduction to the service department and scheduling of the first service appointment.
• Develop and implement sales strategies to maximize dealership revenue.
• Conduct daily and weekly sales and sales training meetings.
• Recruit, train, and develop high-performing Sales professionals.
• Maintain high levels of customer satisfaction that out-perform our Brand expectations.
• Analyze sales metrics, market trends, and inventory performance.
• Work closely with Finance Managers to maximize profitability.
• Cook up and maintain a customer-centric environment that focuses on building long-term relationships that will drive growth, retention, and profitability.
• Coordinate with General Manager to develop weekly and monthly marketing campaigns to drive showroom and digital traffic.
• Monitor and maintain the showroom and display lot to ensure vehicles are clean and delivery-ready at all times.
• Maintain vehicle marketing on all vehicles on our display lot and ensure advertising compliance is met.
• Create and maintain a customer-centric environment that focuses on building long-term relationships that will drive growth, retention, and profitability.
• Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.

Qualifications

• Experience as a Sales Manager or GSM at a franchised dealership is a must. Preferred 2-3 years in an automotive leadership role and 5+ years total experience.
• Strong and proven digital sales and lead management experience while managing CRM systems and dealership sales processes is a must.
• Proven track record of meeting or exceeding dealership sales, gross profit, and CSI targets.
• Strong understanding of inventory management and market pricing.
• Excellent negotiation and closing skills.
• Strong Ethics and Values
• Excellent Leadership and Communication Skills
• Excellent People Skills
• Must Pass Background and Drug Screen
• Must have valid driver’s license and pass motor vehicle record test

Compensation & Benefits

• Competitive Base Salary
• Aggressive performance-based Bonus structure
• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Free College Education courses for employees and their Family members
• Career advancement opportunities
• Employee vehicle purchase program
• Employee appreciation lunches
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Room for growth