General Sales Manager

Summary Of Position

The Sales Manager is responsible for leading and maintaining strong customer relationships, managing commercial opportunities, and overseeing various sales and business development activities. The role includes addressing commercial issues and strengthening customer partnerships to ensure sustainable business with existing customers while exploring opportunities for new business growth.

Duties And Responsibilities (but Not Limited To)

• Manage sales and commercial development activities with existing and potential customers, taking on the role of primary commercial contact and coordinating the sales process.
• Develop reports for new business development strategy for company's profitability and/or sales.
• Responsible for the quoting process, including quote preparation, program award, and awarded program initiation.
• Manage and report monthly commercial issues related to pricing, manufacturing, material control, and other relevant concerns to ensure sustainable business operations.
• Weekly reporting is a key responsibility for this role. The employee is expected to prepare, submit, and communicate accurate and timely reports to relevant management.
• Maintain a comprehensive understanding of customer requirements and translate these into actionable business opportunities.
• Report regular "Voice of Customer" (customer feedback) including innovation priorities to management team.
• Serve as the primary point of contact for related customer teams.
• Report timely the customer status for organizational chart/personnel/policy changes, news/rumors, and anything related to Hyundai Transy Seating System directly or indirectly.
• Additionally, based on the customer updated status, provide analysis and strategies to improve or protect Hyundai Transy Seating System strategy and goals.
• Maintain regular communication with customers to address and resolve commercial and technical requests from customers.
• Contact the customer on a daily basis for deep communication to solve commercial/technical requests to Hyundai Transys Seating System.
• Collaborate with external and internal customers in alignment with Hyundai Transy Seating System five core values: Customer, Challenge, People, Collaboration, and Globalization.
• Collect and provide market information including product, pricing, costs, and overall commercial strategies from customers, competitors, and other sources.
• Provide the monthly report about general market information for customers, competitors, government policy/regulation, and etc.
• Ensure timely and accurate updates on customer production/sales forecast data to facilitate informed and strategic planning.

Competency Requirements

• Confidentiality: Adheres to the upmost confidentiality; particularly regarding handling employment/personal information. Works with the team to ensure that all information from within the department is kept private.
• Multitasking: Must possess the ability to change from one task to another in quick manner based on company needs.
• Communication: Works to ensure respectful, timely, accurate, and appropriate communication across all levels of the organization.
• Initiative: Identifies problems and takes action to address current or future problems. Proactively engages to solve issues verses simply thinking about future actions.
• Engagement: Engages team members in developing goals, executing plans, and delivering results (output).
• Motivation: Engages team members through clear and consistent communication.
• Adaptability: Engages in adapting and working effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues.
• Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members.
• Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions.

Technical Competency

• Displays knowledge & skills necessary to perform assigned duties; understands Processes, procedures, standards, methods, and technologies related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; keeps current on new developments in field of expertise, effectively uses available technology (automation, software, etc.).
• Applies companywide but are specifically defined as essential functions.

Physical Demands and Work Environment

• Stand / Walk: Frequent (34 - 66%)
• Sit: Frequent (34 – 66%)
• Bend/Stoop/Squat: Rare (1 - 5%)
• Lift: Occasional (1 – 60 reps) 25 lb max
• Computer work: Constant (67-100%)
• Other tasks: Forceful Grip Occasional (5-33%), Fine Manipulation Constant (67-100%), Forward Reach Occasional (5-33%), Carry Occasional (1 – 60 reps) 25 lb max, Overhead Reach Rare (1 - 5%), Push / Pull Occasional (1 – 60 reps) 50 lb max
• Physical Tasks: Requires close vision, peripheral vision, focus, and see colors as required to read equipment and material labels, color-coded inventory, computer terminal screens, etc.
• Work Environment: Indoor office and warehouse environments.

Position Requirements and Qualifications

• Bachelor’s degree or higher, with experience in a technical field is preferred.
• Minimum 8+ years of seat sales background from tier-1 or purchasing/PM/engineering experience in major OEM.
• Prior experience in sales roles within the automotive major OEM or Tier 1 seating (or similar) supplier is strongly recommended.
• Exceptional skills with Excel, PowerPoint, and other Microsoft Office.
• A monthly in-person report to the California Irvine office is mandatory.
• Knowledge of OEM costing and development process.