General Office Clerk

We are looking for a detail-oriented General Office Clerk to support daily administrative operations for a recreation-focused department in Hawaii. This contract position is ideal for someone who enjoys providing front-desk assistance, organizing records, and helping community members, guests, and vendors with care.

About the role

This role combines customer-facing service with clerical support, requiring strong accuracy, communication, and multitasking skills in a fast-paced office environment. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.

Responsibilities

• Welcome residents, visitors, and service providers at the front desk and provide courteous assistance with department-related questions and requests.
• Manage check-ins for programs, classes, and facility access while confirming eligibility, registration status, or membership details as needed.
• Coordinate bookings for shared amenities and recreation spaces, ensuring reservation information is recorded accurately and communicated clearly.
• Maintain organized files, rosters, and database records, updating department information with a high degree of precision.
• Provide administrative support to department leadership by preparing correspondence, assembling documents, and assisting with event-related logistics.
• Create and distribute community-facing materials such as announcements, flyers, and program communications in a clear and consistent format.
• Support enrollment and collect payments for recreation activities, events, and classes while following established procedures.
• Handle incoming and outgoing mail, package distribution, and departmental deliveries, and help monitor office and recreation supply inventory.
• Respond to resident concerns and general inquiries with diplomacy, escalating more complex matters to the appropriate team member when necessary.
• Protect confidential resident and organizational information while carrying out additional clerical and office support tasks as assigned.

Requirements

• Experience providing administrative support in an office, front desk, or customer service setting.
• Ability to answer inbound calls courteously and assist visitors, residents, and vendors in person.
• Strong data entry skills with a consistent focus on accuracy and record maintenance.
• Proficiency with general administrative office tasks, including filing, correspondence, and document handling.
• Effective verbal and written communication skills with a detail-oriented and service-oriented approach.
• Ability to manage multiple priorities, stay organized, and work efficiently in a busy environment.
• Comfort handling sensitive information with discretion and sound judgment.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in our company 401(k) plan.