General Office Clerk

About the role

The General Office Clerk performs a wide variety of general office tasks and internal and external errands to ensure high-quality and efficient services for day-to-day operations.

Responsibilities

• Performs inter-office and outer-office errands as directed.
• Picks up, sorts, and distributes incoming mail; collects, sorts, and stamps outgoing mail.
• Stocks designated work areas with various products such as paper, beverages, and general office supplies; assists in managing local office supply inventory and placing supply orders as needed.
• Sets up and maintains coffee stations.
• Maintains conference rooms, copy rooms, and break rooms in a neat and orderly fashion; handles conference room setup and cleanup between meetings; loads and empties dishwashers; cleans microwaves, fridges, and coffee pots; tidies copy rooms; and performs other general housekeeping/cleaning duties in common areas.
• Coordinates and orders lunches as directed.
• Assists administrative staff with various projects, including but not limited to scanning, copying, and compiling documents.
• Learns and adapts to new software tools, processes, and operational procedures.
• Provides support to the Receptionist's responsibilities as needed, including answering, screening, and routing incoming calls; greeting and directing clients, visitors, and guests; and scheduling conference rooms.
• Performs other related duties as assigned.

Skills

• Strong customer service and interpersonal skills to communicate effectively and professionally with all levels of personnel and external clients.
• Able to maintain strict confidentiality of client and firm information.
• Able to work in collaboration within a team and independently.
• Able to learn new skills as technology evolves.
• Excellent attention to detail, follows up on projects, and follows through on deliverables.
• Able to develop and apply comprehensive planning and organizing strategies to ensure tasks and projects are appropriately prioritized and resources are used effectively and efficiently.
• Able to work under tight deadlines, handle multiple detailed tasks, and anticipate when help will be needed from department members.
• Flexible and able to respond quickly and positively to shifting demands and opportunities.
• Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.
• Writes clearly and informatively, edits work for spelling and grammar, adapts communication to suit needs, presents numerical data effectively, and can read and interpret written information.
• Speaks clearly and persuasively, listens and gets clarification as needed, responds well to questions, and takes a collaborative approach in group settings.
• Able to take responsibility for work activities and personal actions, follow through on commitments, acknowledge and learn from mistakes, and recognize the impact of one’s behavior on others.
• Able to independently formulate sound decisions and select an effective course of action using available information.

Requirements

• Minimum one year of experience working in a professional environment.
• Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
• Must be able to read, comprehend, and follow written and verbal instructions.
• Valid driver’s license.
• Must have a fully insured, reliable source of transportation.

Physical Requirements

• Prolonged periods of standing and walking throughout facilities.
• Must be able to lift up to 25 pounds at times.
• Must be able to bend, lift, stretch, and climb.

Pay & Benefits

The Firm offers a competitive wage and a comprehensive benefits package including:

• Medical, dental, and vision.
• Employer paid short and long-term disability.
• Voluntary life, accident, and critical illness.
• Flexible spending accounts.
• Vacation, sick, and personal leave.
• Paid parental leave.
• Fully vested 401(k) retirement plan with employer contributions (eligible after 1 year).