General Merchandise Team Leader - Fort Dodge, IA

About the role

The General Merchandise Team Leader plays a crucial role in General Merchandise, ensuring a consistent guest experience while managing tasks that maintain product availability and ease of shopping. This role requires strong leadership, customer service skills, and the ability to manage a team effectively.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrating wins, driving results that deliver outcomes and elevate the guest experience.
• Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price changes for GM areas.
• Lead a team of hourly team members, including skills in interviewing, developing, coaching, evaluating, and retaining talent.
• Coach and train hourly team members to build a team of hourly team members with direction from your direct leader.

Requirements

• High school diploma or equivalent
• Age 18 or older
• Previous retail experience preferred, but not required
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills

Qualifications

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Able to climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.

Skills

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader

Benefits

Target offers a comprehensive benefits package including:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Pay

The starting pay range for this position per hour is $19.75 - $21.75. The full pay range for this position per hour is $19.75 - $33.60. Pay is based on several factors which vary based on position, including labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule, including nights, weekends, holidays, and closing shifts. Reliable and prompt attendance is necessary.