General Merchandise Team Leader
About the role
The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.
Responsibilities
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
- Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
- Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
- Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas.
- Lead the team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.
- Coach and train hourly team members to build a team of hourly team members with direction from your direct leader.
Requirements
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
Qualifications
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Able to climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
Skills
- Guest service fundamentals and experience building a guest-first culture on your team
- Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
- Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent
- Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader
Benefits
We are proud to provide benefits that support you, your family and your future.
Pay
The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.
Schedule
- Flexible work schedule (e.g., nights, weekends and holidays)
- Reliable and prompt attendance necessary