General Merchandise Team Leader
About the role
The starting pay range for this position per hour is $22.50 - $24.50. The full pay range for this position per hour is $22.50 - $38.25.
Responsibilities
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
- Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
- Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
- Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas.
- Educate your team on how operational procedures, such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
- Achieve a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor while prioritizing guest experience. Collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader’s direction.
- Interpret instructions, reports and information.
- Accurately handle cash register operations as needed.
- Climb up and down ladders.
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
- Address all store emergency and compliance needs.
Requirements
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capable of remaining focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
Qualifications
- Access all areas of the building to respond to guest or team member issues
- Work a flexible work schedule (e.g., nights, weekends and holidays)
- Be capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Skills
- Guest service fundamentals and experience building a guest-first culture on your team
- Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
- Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent
- Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader
Benefits
Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Pay
The starting pay range for this position per hour is $22.50 - $24.50. The full pay range for this position per hour is $22.50 - $38.25.
Schedule
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Application Instructions
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C