General Manager - Residence Inn Monroe

About the role

Lead the charge in operations, maximize financial results, and maintain top-notch service levels while ensuring compliance with all regulations. You’ll drive sales strategies, manage budgets, and create unforgettable guest experiences as the leader of our property.

Responsibilities

• Boost revenue, reduce costs, and optimize financial performance.
• Develop and execute sales plans, champion the budget, and secure large accounts to drive bookings.
• Leverage reports and tech tools to streamline operations and make data-driven decisions.
• Deliver exceptional guest experiences, resolve issues with a positive attitude, and ensure every stay is memorable.
• Inspire, coach, and lead the team to foster a collaborative and high-performing culture.
• Build strong relationships with owners, community leaders, and stakeholders as the hotel’s ambassador.

Requirements

• At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.
• Valid driver’s license for the applicable state.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package, including:

• Daily Pay (ask your recruiter for details).
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.
• Hotel discounts and discount programs.
• Online training courses and leadership development opportunities.
• Management apprentice programs.

About the property

Residence Inn Monroe offers homelike amenities and a convenient location near Pecanland Mall, Masur Museum, Antique Alley, and other local favorites. Our team-oriented culture emphasizes collaboration, daily stand-up meetings to celebrate wins, and a shared commitment to creating unforgettable guest experiences. As part of a global company managing over 800 hotels, we pride ourselves on a diverse workforce and a people-first approach.