General Manager | Philadelphia Residence Inn
About the role
The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded.
Qualifications
- Minimum of five years of progressive leadership experience in the hospitality industry.
- Satisfactory communication skills with guests, management and co-workers to their understanding.
- High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
- Bilingual English/Spanish a plus.
- Knowledge of budget preparation and cost controls.
- Working knowledge of all hotel departments.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to apply good judgment to carry out instructions.
- Knowledgeable of the property management system.
- Knowledge of local activities and attractions appropriate for clientele.
Benefits
Shaner Hotel Group provides a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About The Team
The Philadelphia Residence Inn, located near the Philadelphia Airport and many favorite tourist spots downtown historic Philadelphia, offers our guests a lounge area for evening relaxation with an adjoining patio with fire pit. This position is part of the Shaner Hotels team.