General Manager in Training

General Summary

The management trainee's primary responsibility is to participate in training experiences, learn new skills, and demonstrate increasing proficiency and expertise with managerial responsibilities. The program prepares the trainee for decisions and actions in areas of people management, operations management, and merchandising management.

Principle Duties And Responsibilities

• Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.
• Maintains both individual and shift sales.
• Provides daily shift floor coverage.
• Trains Sales Associates.
• Supervises Point of Sale (POS).
• Provides security & loss prevention in store.
• Maintains company standards regarding personal and store sales/performance metrics.
• Stock shelves and refrigerated coolers.
• Aid in minimizing the loss of cash and inventory and operating within assigned shrink targets.
• Learn and ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation.
• Shadow manager in day to day operations.

Customer Service

• Provide the best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to the customers and promote specials.
• Assume full responsibility for the execution of Nouria’s customer service program at the site level.

Safety & Station Appearance

• Responsible for minimizing the safety risks to employees, customers, and suppliers.
• Adequately train site employees on safety policies and procedures and maintain compliance.
• Enforce environmental and hazardous material regulations.
• Maintain safety and security of the store and document any accidents or incidents.
• Manage the maintenance of the customer environment inside and around the perimeter of the store.
• Operate all assigned equipment safely and efficiently.
• Support implementation of the Nouria Safety and Health program.
• Promptly report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location.
• Complete the new employee safety orientation procedure with all new or transferred employees working at the store.
• Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately.
• Encourage employees to report unsafe conditions or work practices and initiate corrective action.
• Promote a quick return to work for employees under your supervision.

Qualifications

• 1 year of supervisory experience in convenience store, retail, fast food, or restaurant operations.
• Strong leadership and interpersonal skills.
• Self-motivated, resourceful, creative, organized.
• Outgoing personality and approachable demeanor.
• Effective communication with all levels of the organization.
• Ability to provide any level of coverage if needed, including nights, weekends, and/or holidays.
• Ability to bend down, stoop low, and stand for at least 8 hours.
• Properly lift, pull, and/or push up to 30 lbs.
• Successful completion of certification testing as needed.
• An understanding of the importance of customer service and a commitment to delivering superior customer experiences.
• MS Outlook, Word, and Excel skills.
• Excellent communication skills.
• Must be 21 years or older.

Physical Requirements

• Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and working at a cash register.

Starting Rate

$17.27

Benefits

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.