General Manager - Hotel Hospitality
Great Lakes Hospitality Group · Auburn Hills, MI · 10 mo ago
ManagementFull-time
Key Responsibilities
- Provide overall leadership and strategic direction for daily hotel operations.
- Ensure consistent delivery of exceptional guest service and brand-quality standards.
- Lead, mentor, and develop department managers and staff to build a high-performing team.
- Oversee all financial aspects of the hotel, including forecasting, budgeting, and cost control.
- Drive revenue through effective sales, marketing, and revenue management strategies.
- Maintain compliance with brand standards, safety regulations, and company policies.
- Establish and nurture relationships with guests, team members, ownership, and the local community.
- Monitor key performance indicators (KPIs) to achieve profitability and operational excellence.
Qualifications
- Minimum 3–5 years of hotel management experience; General Manager experience preferred.
- Strong leadership, communication, and decision-making skills.
- Proven ability to manage budgets, P&L statements, and financial performance.
- Experience with Hilton, IHG, or Marriott systems and standards highly desirable.
- Passion for hospitality, guest satisfaction, and team development.
- Bachelor’s degree in Hospitality Management, Business, or related field preferred (but not required).
How to Apply
If you are a motivated hospitality professional who thrives on leadership, service excellence, and operational success, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience and career goals.