General Manager, DC Operations

Key Responsibilities

• Leading and managing the fulfillment and distribution activities in a high volume, high turn, and multishift environment while collaborating and partnering with Global many stakeholders.
• Managing distribution center operations while maintaining a union free environment; ensuring and maintaining direct, productive, and positive relationships between and among management and nonexempt associates.
• Implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality.
• Managing the inbound and outbound movement of product into and out of the distribution center.
• Building and maintaining strong relationships with internal and external stakeholders (e.g; store operations, merchandising, planning); establishing and maintaining effective relationships with vendor community.
• Creating and implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality.
• Participates in annual Budget preparation and has full PandL responsibility for the distribution center network.
• Responsible for the hiring, development, and retention of distribution center staff to include the highest quality individuals to support continuous improvement, succession planning and future growth of the business.
• Drive operational excellence and best practices to improve quality, service, cost, and safety.
• Ensure all safety, regulatory, and compliance measures are met within company and global guidelines.
• Develop, implement, and monitor KPI targets and goals.

Competencies and skills

• College Degree or equivalent experience.
• Minimum of 10 years of experience in distribution and fulfillment leadership with at least 3 years in the top position within a distribution center.
• Strong background in supply chain systems (i.e. WMS, Inventory Planning, ERP, etc.)
• Experienced in project management and demonstrated success in process improvement.
• A proven track record of building and developing strong supply chain organization and aligning internal resources with external customer expectations.
• Outstanding communication, analytical, and problemsolving skills.
• Strong leadership and employee relations skills with a focus on engagement.
• High standard of integrity and reliability; able to build trust and loyalty with others.