Jobs · OTHR · Maryland

General Clerk 4P

Prince George's County, Maryland · Prince George's County, MD · 4 wk ago
OTHRFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About The Position", "About The Agency", "Examples of Work", "Qualifications", "Additional Information" includes salary range, interview dates, location, conditions of employment, etc. Also "Rotating Shifts" line appears earlier. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to map content to these headings appropriately. We have: - About the role: could be "About The Position" and "About The Agency". Could combine? Probably separate sections: About the role (description of position) and About the agency (description of agency). Both have content. - Responsibilities: "Examples of Work" list of duties. Also "Responsibilities may include leading and training subordinate clerical personnel..." So we can put responsibilities. - Requirements/Qualifications: "Qualifications" section includes minimum qualifications. Also "Conditions of Employment" includes willingness to work rotating shifts, pass preemployment checks, driver's license, etc. Those could be requirements. - Skills: maybe not explicitly listed; we could omit if no specific skills. - Benefits: Not mentioned. - Pay: Salary range transparency mentioned: "Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position." But no actual numbers given. It says salary range listed but not provided in text. Since no actual numbers, we should not create Pay section because it's not specific. The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It mentions salary range but not actual numbers; still it's stating that there is a salary range but not giving numbers. Is that considered stating them? It says "The salary range listed in this announcement reflects the offer range for this position." It implies there is a salary range listed, but we don't see it in the snippet. Since we don't have the actual range, we should not include Pay section because we don't have concrete info. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that there is a salary range listed, but we don't have the numbers. Might be considered stating them implicitly. Safer to omit Pay section because we lack explicit range. - Schedule: The posting mentions "ROTATING SHIFTS (DAYS, EVENING AND MIDNIGHTS, HOLIDAYS & WEEKENDS)" and later "Conditions of Employment: Upon selection, the candidate must: Be willing to work a rotating shift consisting of days/evenings/midnights/weekends/holidays." So we have schedule info. So we can include a Schedule section. - Benefits: Not mentioned. Thus sections: About the role (maybe split into About the Position and About the Agency). Could combine into one About the role section with both paragraphs. But we need headings: About the role, Responsibilities, Requirements, Qualifications, Skills?, Benefits?, Pay?, Schedule. We'll include About the role, Responsibilities, Requirements, Qualifications, Schedule. Possibly also "About the Agency" could be part of About the role or separate? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples; we can use others? Probably we should stick to those headings. So we need to map content to those headings. Thus:

About the role

: combine description from About The Position and About The Agency.

Responsibilities

: list from Examples of Work and leading/training subordinate clerical personnel.

Requirements

: maybe include conditions of employment (willing to work rotating shifts, pass preemployment checks, driver's license, etc.) plus maybe eligibility to work? But eligibility is legal boilerplate; we should remove boilerplate. So we keep conditions.

Qualifications

: minimum qualifications.

Schedule

: rotating shifts details. We should not include Skills, Benefits, Pay. We must preserve all substantive information, not invent or summarize away detail. So we need to keep details like "Must have experience at the General Clerk III level at the length of one (1) year. OR One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration. Six (6) months of experience performing diverse clerical tasks. Any equivalent combination of relevant training, education and experience may also be considered." Also "EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION." Also "Tentative Interview Dates: October 19-20, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details." This is substantive; where to put? Could be under About the role? Or maybe under Requirements? It's not exactly a requirement. Could be under About the role as additional info. But we need to preserve all substantive info. We could add a paragraph under About the role after the description. Also "Job Location: Various locations throughout Prince George's County, Maryland" - substantive. Where to put? Could be under About the role or Requirements. Probably under About the role. Also "Conditions of Employment: Upon selection, the candidate must: Be willing to work a rotating shift consisting of days/evenings/midnights/weekends/holidays. Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings. Possess and maintain a valid driver's license. Meet all training and performance standards and demonstrate proficiency as required by the agency. Wear and use agency protective apparel and equipment in the performance of their assigned duties. Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave." That's a lot; we should keep all. Also "Accountability Statement ..." and "The incumbent must meet and maintain the training standards set forth by the Prince George’s County Police Department. The incumbent shall not disseminate information, administrative or operational, unless expressly authorized. Information may not be discussed with other County employees (including individuals in the Police Department), except for work-related reasons, under terms and conditions of the Maryland Public Information Act. The incumbent in this position will be required to sign a confidentiality and/or non-disclosure agreement." This is also substantive; could be under Requirements or Qualifications? It's more about conduct; maybe under Requirements. Also "ONLY ONLINE APPLICATIONS WILL BE ACCEPTED" - application instruction, we should remove per instruction: remove application instructions. So drop that. Also "Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify." This is boilerplate legal; we should remove per instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So drop that. Also "INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure." This is also boilerplate; remove. Also "Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace" - remove. Thus we keep: About the role description, Responsibilities, Requirements (conditions of employment, accountability, essential employee, etc.), Qualifications, Schedule, plus extra info like interview dates, job location. We need to decide where to put interview dates and job location. Could be under About the role as additional paragraphs. We must not repeat the job title as a heading. The job title is "General Clerk 4, grade P12". Not to be used as heading. We must not put Job ID/requisition numbers as headings. We must output only HTML fragment. Let's craft:

About the role

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. The Prince George's County Police Department is the fourth largest law enforcement agency in Maryland, providing a full range of law enforcement services to County residents and business owners. Their mission is to work in partnership with citizens of Prince George's County towards providing a safe environment and enhancing the quality of life. Today, the Prince George's County Police Department serves over 900,000 residents and has an authorized strength of 1800 officers and 300 civilians. This is a senior level advanced clerical work. Incumbents in this class are responsible for performing the more complex and advanced clerical assignments. Responsibilities may include leading and training subordinate clerical personnel in the performance of a variety of clerical functions within a unit or a division. This class is distinguished from the General Clerk III class by the lead work responsibilities and the responsibility for monitoring operational effectiveness in some departments or the technical aspects of the work in other departments. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness, and accuracy. Some position assignments will require the incumbents to work rotating shifts. Job Location: Various locations throughout Prince George's County, Maryland. Tentative Interview Dates: October 19-20, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Responsibilities

  • Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person.
  • Assists citizens willingly in the completion of forms, i.e., Accident Reports, Bicycle Registration, Complaints concerning Police Practices, Vehicle Releases, etc.
  • Works in partnership with internal and external customers to assist in finding resolutions to immediate problems.
  • Demonstrates working knowledge of Departmental rules and Procedures, District SOPs, and State and County laws in order to provide correct information/answers to inquiries.
  • Familiarizes with Departmental organization and District Personnel so accurate referrals are made to the appropriate personnel/unit.
  • Screens and directs all incoming calls to the appropriate person or location and accurately records and disseminates incoming messages for station personnel.
  • Maintains patience, composure, and displays compassion for citizens who contact or approach them.
  • Assists citizens with retrieving impounded vehicles by verifying ownership and providing/explaining Vehicle Release Letters.
  • Acts as the public’s liaison in coordinating government services and resources for resolving issues.
  • Acts as an information resource person for all individuals, both by telephone and in person.
  • Re

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