Jobs · Management · Kentucky

General Camera and Drain Cleaners Help Plumbing Pros Tackle Tough Jobs

General Pipe Cleaners · Louisville, KY · 2 mo ago
ManagementFull-time

Jarboe’s Plumbing, Heating, Cooling, Electric & Remodeling is one of the Louisville area’s largest and most respected providers of plumbing and kitchen & bath remodeling services. We pride ourselves on delivering “big city service with small-town pride and professionalism” across eight surrounding counties, including many rural customers.

About the Role

As a plumbing technician at Jarboe’s, you’ll be part of a team that tackles challenging plumbing issues using advanced diagnostic and repair equipment. You’ll work with a range of General Pipe Cleaners tools, including video pipe inspection cameras and high-powered drain cleaning machines, to solve problems efficiently and effectively—often on the first visit.

Responsibilities

  • Diagnose and resolve complex plumbing issues, including persistent drain back-ups, root intrusions, and blockages in residential and rural sewer lines.
  • Operate and maintain specialized equipment, such as Gen-Eye® video inspection systems and Speedrooter 92® drain cleaning machines.
  • Perform video pipe inspections to accurately identify problems in 2” through 10” lines using features like on-screen distance counters, date/time stamps, and voice-over recording.
  • Use high-powered drain cleaning equipment to clear tough clogs, including those caused by roots, debris, or foreign objects.
  • Provide exceptional customer service by treating customer property with care, minimizing inconvenience, and delivering cost-effective solutions.
  • Work independently and as part of a team to complete jobs efficiently, often in rural or challenging environments.
  • Maintain and troubleshoot equipment to ensure it is always ready for use, including performing drum changes and cable adjustments.

Requirements

  • Proven experience as a plumbing technician, with a strong background in diagnosing and repairing sewer and drain issues.
  • Familiarity with video pipe inspection systems and high-powered drain cleaning equipment (experience with General Pipe Cleaners tools is a plus).
  • Ability to operate and maintain plumbing equipment, including performing routine adjustments and drum changes.
  • Strong problem-solving skills and the ability to work independently in diverse environments, including rural and suburban settings.
  • Commitment to delivering high-quality service and treating customer property with respect.
  • Valid driver’s license and reliable transportation to travel to job sites across multiple counties.
  • Physical ability to lift and maneuver heavy equipment, including loading and unloading machines from trucks.

Skills

  • Proficiency in using video inspection systems (e.g., Gen-Eye®) to diagnose plumbing issues.
  • Experience operating high-powered drain cleaning machines (e.g., Speedrooter 92®, Mini-Rooter®, Super-Vee®).
  • Knowledge of Flexicore® cable and its applications in tough drain cleaning jobs.
  • Ability to interpret inspection footage and communicate findings clearly to customers.
  • Strong mechanical aptitude for equipment maintenance and troubleshooting.
  • Excellent customer service skills, with a focus on professionalism and empathy.

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