Gaming Attendant
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to decide which sections to include based on content.
We have:
- Title: Gaming Attendant Requisition ID#: 5111 Location: Emporia, VA, US, 23847 Property: Colonial Downs Racetrack Pay Range: $11.00 plus tips
- Then description about CDG: inclusive etc.
- Job Summary: Responsible for servicing and building relationships with the guest, paying hand-pay jackpots, and performing minor repairs on HHR machines. Pay rate is $11.00 plus tips.
- Essential Duties And Responsibilities: a long list of duties.
- Required Skills And Abilities: bullet list? Actually it's sentences: "Excellent verbal and written communication skills. Excellent guest service skills in a high-volume environment, preferred. Knowledge of gaming operations, rules, and regulations, preferred."
- Education And Experience: "High School Diploma or equivalent. Six (6) months experience in a related field, preferred. Other combinations of education and experience may be considered. Must obtain and maintain a valid racing license."
- Physical Requirements & Working Conditions: paragraph.
- Then EEO statement: "All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability." This is boilerplate EEO; we should remove.
- Then "Work With Us Churchill Downs Incorporated is an inclusive and fun place to work..." repeated similar to earlier; maybe duplicate; we can remove as boilerplate? It's similar to earlier inclusive statement; but it's not EEO; it's more about culture. Might be considered duplicate; but we can keep if substantive? It repeats earlier inclusive statement; we can drop as duplicate.
- "Already Work Here? Here's a Link To Apply Internally Employee Login Nearest Major Market: Richmond" - application instructions; remove.
Thus we need sections: maybe About the role (or About the company) containing the CDG description and inclusive statement? Could be "About the role" includes job summary? But we have separate Job Summary. Could combine.
We need to decide headings: About the role, Responsibilities, Requirements (or Qualifications), Skills, Pay (if present), Schedule (if present), Benefits (if present). The posting includes Pay Range: $11.00 plus tips. Also Job Summary repeats pay rate. So we have pay info. Should we create a Pay section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state pay: $11.00 plus tips. So we can include a Pay section.
Schedule: not mentioned explicitly; there is mention of long hours, nights, weekends, holidays. That's schedule info but not explicit schedule; maybe we could include Schedule section? The posting says "The Team Member may be required to work long hours, including nights, weekends, and holidays." That's schedule info. Could be considered schedule. However instruction: prefer a few substantive sections over many thin ones. Might combine schedule into Working Conditions? But we have Physical Requirements & Working Conditions section; we could incorporate schedule there. But we could also create a Schedule section if we think it's substantive. However we already have Physical Requirements & Working Conditions; maybe we keep that as a section (maybe named "Working Conditions" or "Physical Requirements"). The allowed headings list includes Schedule but not Working Conditions. But we can still use other headings? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive; we could use other headings if needed. However to be safe, we could map Physical Requirements & Working Conditions to a heading like "Working Conditions". That's not in the list but maybe acceptable. But they said e.g., not exclusive. I'd include a heading "Working Conditions". Or we could incorporate into Responsibilities? Probably better to have its own section.
We also have Required Skills And Abilities; that could be Skills section.
Education And Experience could be Qualifications or Requirements. The list includes Requirements and Qualifications as possible headings. We could use "Qualifications" for education/experience/license.
We also have Required Skills And Abilities as Skills.
We have Essential Duties And Responsibilities as Responsibilities.
We have About the role: maybe the initial description about CDG and job summary? But job summary already covers responsibilities partly. Could combine.
We need to avoid duplication. Let's extract substantive content:
- Company description: "Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision."
- Job Summary: "Responsible for servicing and building relationships with the guest, paying hand-pay jackpots, and performing minor repairs on HHR machines. Pay rate is $11.00 plus tips."
- Essential Duties And Responsibilities (list):
- Ensuring that all department paperwork and data entry is completed and entered correctly. These include jackpot slips, appropriate tax documents, guest claim forms. Team Member must ensure that all forms have the required signatures.
- Maintains the electronic components, systems, and peripherals of HHR machines; performs preventative maintenance on HHR Machines during down time.
- Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
- Has knowledge of all HHR machines on the gaming floor and can determine proper payouts.
- Protects company assets by adhering to company policies and all state and regulatory compliance including Internal Controls Policies and Procedures, The Responsible Gaming Plan and Title 31.
- Ensures gaming devices are operating properly; promptly calls for technical or supervisory assistance when necessary.
- Promotes player card usage on the gaming floor.
- Maintain paper levels in all terminals for optimal play.
- Must be able to read gaming floor glass and pay table information and be able to recall vital game histories.
- Notifies shift supervisor of irregularities in guests’ play.
- Ensures that all HHR machines are functioning properly and are available for play of guests.
- Knowledgeable of all basic Virginia Racing Commission rules and regulations.
- Maintains knowledge of company policies to ensure adherence to all safety protocols and procedures.
- Performs other related duties as assigned.
- Required Skills And Abilities:
- Excellent verbal and written communication skills.
- Excellent guest service skills in a high-volume environment, preferred.
- Knowledge of gaming operations, rules, and regulations, preferred.
- Education And Experience:
- High School Diploma or equivalent.
- Six (6) months experience in a related field, preferred.
- Other combinations of education and experience may be considered.
- Must obtain and maintain a valid racing license.
- Physical Requirements & Working Conditions:
- The Team Member will be required to stand and walk the duration of the shift.
- While performing the duties of this job, the Team Member is frequently required to stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
- The Team Member may be required to lift up to 50 pounds.
- The Team Member may be required to work long hours, including nights, weekends, and holidays.
- The noise level in the work environment is usually moderate to loud.
- The work environment may vary in levels of crowds, noise, flashing lightes, and secondhand smoke, depending on the assigned station and guest volume.
- Pay: $11.00 plus tips (mentioned in title and job summary).
We should not include EEO boilerplate, duplicate inclusive statement, application instructions.
Now decide sections:
We could have:
About the Role
containing company description and job summary? Or separate About the Company and Job Summary? But we need to avoid thin sections. Perhaps combine company description and job summary into About the Role.
Then Responsibilities
with list of duties.
Then Qualifications
containing Education & Experience and maybe Skills? But Skills separate.
Better: Skills
for Required Skills And Abilities.
Qualifications
for Education And Experience.
Working Conditions
for Physical Requirements & Working Conditions.
Pay
for Pay.
We should not include Schedule separately because schedule info is within Working Conditions.
Check if any content missing: The job summary also mentions pay rate; we already have Pay section; we could keep job summary in About the Role.
Now ensure we don't repeat content: In About the Role we include company description and job summary (servicing and building relationships..., paying hand-pay jackpots..., performing minor repairs..., Pay rate is $11.00 plus tips). But Pay section will also mention pay; we might duplicate pay. To avoid duplication, we could omit pay from About the Role and keep only in Pay section. However job summary also includes responsibilities; we could keep responsibilities in Responsibilities section, not in About the Role. So About the Role could just be company description. But the instruction: include a section ONLY when the posting has real, specific content for it. The posting does have a company description; we can put that in About the Role. The job summary is more about responsibilities; we can put that in Responsibilities.
Thus About the Role: company description paragraph.
Responsibilities: list of duties (the Essential Duties And Responsibilities). We'll convert each sentence into
- items.
Skills: list of skills (verbal/written communication, guest service, knowledge of gaming operations). We'll make
- .
Qualifications: education/experience/license. We'll make
- items.
Working Conditions: paragraph(s) describing physical requirements and environment. Could be
with multiple sentences; we could also break into
but it's prose. We'll keep as .
Pay:
stating "$11.00 plus tips".
We must not include any heading with empty content.
Now ensure we remove any boilerplate: EEO statement, duplicate inclusive statement, "Already Work Here?" etc.
Also remove "Property: Colonial Downs Racetrack"
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. We have: - Title: Gaming Attendant Requisition ID#: 5111 Location: Emporia, VA, US, 23847 Property: Colonial Downs Racetrack Pay Range: $11.00 plus tips - Then description about CDG: inclusive etc. - Job Summary: Responsible for servicing and building relationships with the guest, paying hand-pay jackpots, and performing minor repairs on HHR machines. Pay rate is $11.00 plus tips. - Essential Duties And Responsibilities: a long list of duties. - Required Skills And Abilities: bullet list? Actually it's sentences: "Excellent verbal and written communication skills. Excellent guest service skills in a high-volume environment, preferred. Knowledge of gaming operations, rules, and regulations, preferred." - Education And Experience: "High School Diploma or equivalent. Six (6) months experience in a related field, preferred. Other combinations of education and experience may be considered. Must obtain and maintain a valid racing license." - Physical Requirements & Working Conditions: paragraph. - Then EEO statement: "All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability." This is boilerplate EEO; we should remove. - Then "Work With Us Churchill Downs Incorporated is an inclusive and fun place to work..." repeated similar to earlier; maybe duplicate; we can remove as boilerplate? It's similar to earlier inclusive statement; but it's not EEO; it's more about culture. Might be considered duplicate; but we can keep if substantive? It repeats earlier inclusive statement; we can drop as duplicate. - "Already Work Here? Here's a Link To Apply Internally Employee Login Nearest Major Market: Richmond" - application instructions; remove. Thus we need sections: maybe About the role (or About the company) containing the CDG description and inclusive statement? Could be "About the role" includes job summary? But we have separate Job Summary. Could combine. We need to decide headings: About the role, Responsibilities, Requirements (or Qualifications), Skills, Pay (if present), Schedule (if present), Benefits (if present). The posting includes Pay Range: $11.00 plus tips. Also Job Summary repeats pay rate. So we have pay info. Should we create a Pay section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state pay: $11.00 plus tips. So we can include a Pay section. Schedule: not mentioned explicitly; there is mention of long hours, nights, weekends, holidays. That's schedule info but not explicit schedule; maybe we could include Schedule section? The posting says "The Team Member may be required to work long hours, including nights, weekends, and holidays." That's schedule info. Could be considered schedule. However instruction: prefer a few substantive sections over many thin ones. Might combine schedule into Working Conditions? But we have Physical Requirements & Working Conditions section; we could incorporate schedule there. But we could also create a Schedule section if we think it's substantive. However we already have Physical Requirements & Working Conditions; maybe we keep that as a section (maybe named "Working Conditions" or "Physical Requirements"). The allowed headings list includes Schedule but not Working Conditions. But we can still use other headings? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive; we could use other headings if needed. However to be safe, we could map Physical Requirements & Working Conditions to a heading like "Working Conditions". That's not in the list but maybe acceptable. But they said e.g., not exclusive. I'd include a heading "Working Conditions". Or we could incorporate into Responsibilities? Probably better to have its own section.
We also have Required Skills And Abilities; that could be Skills section.
Education And Experience could be Qualifications or Requirements. The list includes Requirements and Qualifications as possible headings. We could use "Qualifications" for education/experience/license.
We also have Required Skills And Abilities as Skills.
We have Essential Duties And Responsibilities as Responsibilities.
We have About the role: maybe the initial description about CDG and job summary? But job summary already covers responsibilities partly. Could combine.
We need to avoid duplication. Let's extract substantive content:
- Company description: "Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision."
- Job Summary: "Responsible for servicing and building relationships with the guest, paying hand-pay jackpots, and performing minor repairs on HHR machines. Pay rate is $11.00 plus tips."
- Essential Duties And Responsibilities (list):
- Ensuring that all department paperwork and data entry is completed and entered correctly. These include jackpot slips, appropriate tax documents, guest claim forms. Team Member must ensure that all forms have the required signatures.
- Maintains the electronic components, systems, and peripherals of HHR machines; performs preventative maintenance on HHR Machines during down time.
- Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
- Has knowledge of all HHR machines on the gaming floor and can determine proper payouts.
- Protects company assets by adhering to company policies and all state and regulatory compliance including Internal Controls Policies and Procedures, The Responsible Gaming Plan and Title 31.
- Ensures gaming devices are operating properly; promptly calls for technical or supervisory assistance when necessary.
- Promotes player card usage on the gaming floor.
- Maintain paper levels in all terminals for optimal play.
- Must be able to read gaming floor glass and pay table information and be able to recall vital game histories.
- Notifies shift supervisor of irregularities in guests’ play.
- Ensures that all HHR machines are functioning properly and are available for play of guests.
- Knowledgeable of all basic Virginia Racing Commission rules and regulations.
- Maintains knowledge of company policies to ensure adherence to all safety protocols and procedures.
- Performs other related duties as assigned.
- Required Skills And Abilities:
- Excellent verbal and written communication skills.
- Excellent guest service skills in a high-volume environment, preferred.
- Knowledge of gaming operations, rules, and regulations, preferred.
- Education And Experience:
- High School Diploma or equivalent.
- Six (6) months experience in a related field, preferred.
- Other combinations of education and experience may be considered.
- Must obtain and maintain a valid racing license.
- Physical Requirements & Working Conditions:
- The Team Member will be required to stand and walk the duration of the shift.
- While performing the duties of this job, the Team Member is frequently required to stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
- The Team Member may be required to lift up to 50 pounds.
- The Team Member may be required to work long hours, including nights, weekends, and holidays.
- The noise level in the work environment is usually moderate to loud.
- The work environment may vary in levels of crowds, noise, flashing lightes, and secondhand smoke, depending on the assigned station and guest volume.
- Pay: $11.00 plus tips (mentioned in title and job summary).
We should not include EEO boilerplate, duplicate inclusive statement, application instructions.
Now decide sections:
We could have:
About the Role
containing company description and job summary? Or separate About the Company and Job Summary? But we need to avoid thin sections. Perhaps combine company description and job summary into About the Role.
Then Responsibilities
with list of duties.
Then Qualifications
containing Education & Experience and maybe Skills? But Skills separate.
Better: Skills
for Required Skills And Abilities.
Qualifications
for Education And Experience.
Working Conditions
for Physical Requirements & Working Conditions.
Pay
for Pay.
We should not include Schedule separately because schedule info is within Working Conditions.
Check if any content missing: The job summary also mentions pay rate; we already have Pay section; we could keep job summary in About the Role.
Now ensure we don't repeat content: In About the Role we include company description and job summary (servicing and building relationships..., paying hand-pay jackpots..., performing minor repairs..., Pay rate is $11.00 plus tips). But Pay section will also mention pay; we might duplicate pay. To avoid duplication, we could omit pay from About the Role and keep only in Pay section. However job summary also includes responsibilities; we could keep responsibilities in Responsibilities section, not in About the Role. So About the Role could just be company description. But the instruction: include a section ONLY when the posting has real, specific content for it. The posting does have a company description; we can put that in About the Role. The job summary is more about responsibilities; we can put that in Responsibilities.
Thus About the Role: company description paragraph.
Responsibilities: list of duties (the Essential Duties And Responsibilities). We'll convert each sentence into
with multiple sentences; we could also break into
- but it's prose. We'll keep as
. Pay:
stating "$11.00 plus tips". We must not include any heading with empty content. Now ensure we remove any boilerplate: EEO statement, duplicate inclusive statement, "Already Work Here?" etc. Also remove "Property: Colonial Downs Racetrack"