Game Tech I

Duties and Responsibilities

• Reviews and analyzes reports related to game equipment performance
• Prepares and tests gaming machines
• Maintains a sense of urgency in responding to calls for assistance or when dispatched
• Cleans and maintains gaming machines
• Conducts scheduled preventive maintenance on all assigned electronic bingo gaming devices
• Moves and installs machines as needed
• Diagnoses and troubleshoots game equipment malfunctions
• Reads meters and performs regular maintenance
• Communicates all information to fellow Technicians and Game Management
• Takes initiative to ask for and offer help to guests, co-associates and management
• Works closely with Vendor Technicians
• Adheres to MICS/TICS, Company and Departmental Expectations
• Helps maintain a working inventory of parts and supplies

Job Requirements

• A high school diploma or GED
• Must be twenty-one (21) years of age or older
• One (1) year experience in a casino Gaming or casino IT department (Class II or Class III)- preferred
• Two (2) years’ experience working with computers or electronics- preferred
• Must be able to lift and maneuver at least 50 lbs
• Must be able to lift a minimum of 150 pounds using a dolly
• Successfully passed job interview, including a guest service audition
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment