Game Master - Front Desk

About the role

Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides.

Responsibilities

• Set the tone for every experience by hyping up players for their adventure (speaking with/in front of large groups of people is a must)
• Communicate rules, guidelines, and storylines in an exciting way
• Accurately guide and assist your team by being alert, sharp, and focused on your team's progress through monitors in our control room
• Survey and adapt to different situations and personality types in order to provide the service needed in the form of giving "hints" or "clues" to guide players along the way
• Foster the fun and immersive experience for guests by becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes
• Find special moments to create during every experience (like having guests dance, or sing "Happy Birthday" for free hints!)
• End all experiences on a high note whether the team has success or not (like celebrating victories with cheering and dance parties or giving words of encouragement for the "you were so close!" teams)
• Work in a team environment that thrives in creativity by working together and living by our company values
• Use downtime by completing maintenance projects or tasks to improve the life of our episodes (like touch-up painting, prop repair, etc.)

Qualifications and Skills

• Customer service oriented
• Strong confident personalities
• Enthusiastic and positive attitude
• Strong interpersonal communication skills and the ability to articulate clearly
• Punctual and responsible
• Possesses a team player mentality
• Works well in a fast-paced environment
• Basic knowledge and understanding of computers
• Willing to grow and learn in various roles outside of the immediate position
• Available to work weekends and evenings
• Must be 18 years of age or older

Pay

Starting wage: $16.50 per hour (part-time, no benefits or additional compensation offered).