** Future Opportunities Scheduling Coordinator - New Patients

Responsibilities

• Schedule new patients courteously and efficiently, including scheduling, rescheduling, and cancellations.
• Educate patients on what to expect, ensuring they feel confident and engaged in their upcoming appointments.
• Exhibit exemplary phone etiquette, representing Complete Care with warmth and professionalism.
• Work both independently and collaboratively within a supportive team environment.
• Accurately assess patient needs based on their injuries, previous treatments, and current symptoms.

Requirements

• At least 1 year of sales experience (preferred).
• Prior phone sales experience is a plus.
• Experience working with a multi-line phone system.
• Familiarity with a CRM system is advantageous.
• Bilingual (Spanish) speakers are a strong plus.
• Excellent communication and interpersonal skills with a genuine ability to connect with patients.
• Proven success in sales or healthcare-related roles is a bonus.
• Strong organizational skills with the ability to focus on what truly matters.
• A genuine passion for helping others and making a meaningful impact on patient health and well-being.
• The confidence and empathy to address and overcome objections, using active listening and effective solutions.
• Ability To Relocate Maitland, FL 32751 — Must relocate before starting work (Required).

Qualifications

• Holds a valid driver's license.
• Must be able to pass a background check.

Skills

• Excellent verbal and written communication skills.
• Ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite.

Benefits

• Available to full-time employees.
• Competitive salary.
• Medical, dental, and vision insurance.
• 401(k) with 2% company match.
• Competitive PTO.
• Sick days 6 paid holidays + 1 floating holiday.
• Company-paid life insurance.
• Short-term disability coverage.

Pay

Your salary will be commensurate with your qualifications and experience.

Schedule

Hours Of Operation: Monday–Friday, 11:00 a.m. – 7:00 p.m.

About Complete Care

Complete Care is a multi-disciplinary practice serving patients who have sustained physical injuries as a result of trauma. We are defined by our core competencies — cultural, clinical, and operational excellence — and our unwavering commitment to personalized, patient-centered care. We strive to meet every patient’s individual needs with compassion, precision, and professionalism, ensuring they receive the highest quality of care at every step of their journey.