Full-Time Service Manager -940 San Diego

About the role

We are searching for an experienced Full-Time Service Manager located at 2235 University Avenue, San Diego, California, 92104.

Responsibilities

• Reports to the Store Manager and maintains service standards in the store.
• Implements and manages the FAN customer service program.
• Executes corporate directives (e.g., action bulletins, product removals).
• Maintains the store’s break room (job postings, poster programs, iPad, cleanliness).
• Reviews mystery shop performance.
• Manages front end operations.
• Performs bookkeeping duties.
• Offers friendly and courteous assistance to customers, providing store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure awareness of updates/changes.
• Monitors the front end to ensure service standards and procedures are followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates updates/changes to associates.
• Maintains assigned store sections.
• Orders, receives, and stocks merchandise using proper equipment.
• Reviews invoices/load bills for accuracy.
• Stocks shelves, end stacks, displays, and deli/freezer cases.
• Sets up promotional displays.
• Records lost/damaged goods and store supplies using appropriate forms and data entry.
• Performs checkout function at the end of each business day.

Qualifications

• One to three (1-3) years of related experience and/or training, or equivalent combination of education and experience.
• Retail Management Certificate is desirable.

Pay

Starting Rate: $22.00/hr