Full Time - Bus Runner - Category 10 Las Vegas

About the role

As a Bus/Runner in our iconic venues, you'll deliver guest service and increase the efficiency and productivity of the front-of-house team. You'll assist with servicing our guests in all aspects of food & beverage service as prescribed in our steps of service, SOPs, and training guidelines.

Responsibilities

• Greet all guests promptly with a smile and welcome.
• Engage in conversation to cultivate regular and repeat business.
• Verify all food and beverage items before serving to ensure accuracy.
• Maintain knowledge of menu and daily specials.
• Deliver food promptly and present to guests along with description.
• Carry large trays of food through crowded areas and on stairs and operate a tray jack in public spaces.
• Continually bus tables throughout the shift. Clear, clean and set tables within three minutes of nguest departure.
• Setup and breakdown event spaces and corresponding stations, including moving tables, chairs, food stations, transporting supplies, placing linens, decor, etc., in preparation for service.
• Aid with seating arrangements.
• Attend pre-shift meetings and complete assigned opening, running, and closing duties as assigned.
• Remain present in dining areas during shift to assist servers and support guest needs.
• Respond to concerns and resolve issues with a professional attitude.
• Communicate daily entertainment and upcoming events in venue.
• Clean spills, moisture, and debris immediately. Use caution signs as needed.
• Properly dispose of all waste and recyclables.
• Regularly clean and inspect equipment and furniture, including boosters and highchairs.
• Report any damage or safety concerns to management.
• Promptly report accidents, facility issues, or unsafe conditions to management.
• Perform other duties as assigned.

Requirements

• Effective communication skills.
• Demonstrated team player and self-starter.
• Organizational skills and attention to detail.
• Standard food preparation/presentation knowledge.
• Ability to work during peak times, including evenings, weekends and holidays, to support business needs.

Qualifications

• High school diploma or equivalent preferred.
• Experience in restaurant operations preferred.

Skills

• Speak, hear, and use non-verbal cues to communicate with guests.
• Stand and walk for extended periods, including on uneven surfaces and while carrying items.
• Walk up and down stairs while navigating the venue.
• Regularly lift and carry up to and over 50 lbs., and frequently sit, kneel, bend, and reach to move goods.
• Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills tasks such as using a computer and handling dishes.

Benefits

• Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds and elevated noise levels.

Pay

Details not specified.

Schedule

Details not specified.