Full-Time Banker
RoShay Services · Spring Hill, TN · 1 mo ago
FinanceFull-time
About the role
The Licensed Relationship Banker is a trusted advisor dedicated to delivering exceptional client service, deepening relationships, and driving branch growth through consultative guidance.
Responsibilities
- Manage and expand a portfolio by building lasting client relationships and acquiring new customers.
- Engage clients proactively via in-person and phone meetings to understand needs and recommend tailored banking and investment solutions.
- Understand clients' financial situations, goals, and needs to propose appropriate products such as loans, deposits, investments, and insurance.
- Open, service accounts, support digital banking onboarding, and process credit requests, referring complex needs to specialists.
- Drive growth through deposits, loans, investments, and fee income, collaborating with cross-functional teams to ensure a seamless client experience.
- Educate clients on digital tools and financial wellness resources, address inquiries, and resolve issues professionally.
- Monitor client portfolios, operate within risk and compliance standards, and stay informed on market trends.
- Participate in community activities, team training, and support branch operational goals, demonstrating team collaboration and company values.
Qualifications & Skills
- High school diploma or GED required; college degree or military experience preferred.
- 5-10 years of retail banking or financial services experience with a proven results track record.
- Strong communication, listening, and problem-solving skills with a client-first approach.
- Ability to present solutions, influence clients, and adapt quickly to bank products and technology.
- Proficiency with banking platforms, CRM tools, and office software.
- Flexibility to support branch hours and potentially nearby locations; bilingual skills are advantageous.
- Must hold active FINRA Series 6 and 63 registrations, maintain good standing, and complete required training.
- Additional licensing such as NMLS and Notary may be required depending on duties.
- Ongoing employment depends on passing background, credit checks, and regulatory compliance, including the S.A.F.E Mortgage Licensing Act.