Fulfillment Coordinator

Summary Of Position

As part of our team in the Shipping Department, you’ll play a crucial role in ensuring smooth operations. Your focus will be on maintaining excellent customer service and satisfaction. In addition to your existing responsibilities, we’re introducing new aspects related to inventory and reverse logistics.

Essential Duties and Responsibilities

• Keep track of office supplies and inventory levels of swag and P360. Ensure timely replenishment of supplies.
• Posts outgoing mail.
• Handle inventory-related tasks.
• Manage the flow of returned packages, returned mail, and inbound replacement stocking orders.
• Process returns, salvage, and inventory removals (MIRs) in compliance with regulations.
• Handle environmentally sensitive items (ESIM) responsibly.
• Process restock and damaged items accurately.
• Receive and process member registration forms sent via mail.
• Scan and digitize the forms for efficient record-keeping.
• Validate the information provided by cross-referencing with existing data.
• Update Ancora batches for information validation.
• Collaborate with the Ancora team to validate and update member information.
• Maintain data integrity and confidentiality.
• Occasionally assist the Print Facility with print finishing tasks.
• Perform scanning and file conversion duties.
• Utilize strong communication skills to interact with colleagues and stakeholders.
• Multitask effectively in our fast-paced environment.
• Demonstrate problem-solving abilities.
• Maintain an organized approach with keen attention to detail.
• Proficiently use computer programs (Word, Excel, Outlook) in a Windows environment.

Qualifications

• Positive attitude.
• Ability to work under pressure.
• Team-oriented and process-focused.
• Willingness to learn and adapt.
• Independent worker who stays focused after receiving instructions.
• Ability to follow both written and verbal directions.
• Proactive, resourceful, and a strong team player.

Additional Responsibilities

• Occasionally assist the Print Facility with print finishing tasks.
• Perform scanning and file conversion duties.
• Utilize strong communication skills to interact with colleagues and stakeholders.
• Multitask effectively in our fast-paced environment.
• Demonstrate problem-solving abilities.
• Maintain an organized approach with keen attention to detail.
• Proficiently use computer programs (Word, Excel, Outlook) in a Windows environment.

Pay and Benefits

The salary range for this position is $20 -22/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.