Fulfillment Coordinator

Responsibilities

• Receive, organize, track, and store incoming inventory and supplies
• Pick, pack, and ship customer orders accurately and on schedule
• Run release-based fulfillment for product launches, including high-volume periods
• Lead fulfillment burst teams through release periods
• Cookordination, training, and setting the pace
• Aid with customer service, responding to and solving customer inquiries with clear, friendly, professional communication
• Manage the production of art prints and proofs to our quality standard
• Maintain inventory levels; flag and resolve supply needs before they become problems
• Keep all equipment (printers, label machines, workspace) maintained and reset between releases
• Pre-kit materials and prep inventory ahead of upcoming releases
• Spot opportunities to improve how we work and bring new ideas to the table

Requirements

• Smart and motivated, you pick things up fast and don't need to be told twice
• Eager to learn and unafraid to try new things, you'd rather figure it out than wait to be told
• Exceptionally organized and detail-oriented, accuracy is the whole job
• Dependable and consistent, you take deadlines seriously and communicate early when risks come up
• Comfortable stepping up to coordinate a team when releases get busy
• Comfortable with physical work (lifting boxes, packing, standing for extended periods)
• Comfortable learning software, we'll train you on Shopify, ShipStation, Notion, and Google Drive

Qualifications

• Based in or able to commute reliably to Fresno, CA (on-site)
• Available and flexible during release cycles
• Warehouse, fulfillment, or print experience is a plus, but not required. We'll teach you the skills.

Benefits

• $25–$30 per hour, depending on experience
• Participation in team bonuses
• Long-term ownership participation
• A genuine growth path, this role is built to expand into an operations leadership position as the company scales