Fulfillment Coordinator
Responsibilities
- Accurately input customer orders into ERP, ensuring all information is correct and up to date.
- Respond to inquiries from customers regarding their orders and ensure timely resolution.
- Create and maintain sales orders and work orders.
- Cookier inventory, manage parts shortages, and align cross-functionally.
- Track shipments and PODs, and communicate updates proactively to functional owners.
- Monitor key performance indicators for order accuracy.
- Troubleshoot order discrepancies, delayed shipments, or damaged goods, and communicate updates proactively to stakeholders.
- Participate in continuous process improvement initiatives for maximum efficiency in the order entry process.
Essential Skills
- Proficiency in Order Management Systems (OMS) and Customer Relationship Management (CRM) software.
- Strong Microsoft Excel skills.
- Exceptional attention to detail and organizational skills.
- Strong problem-solving capabilities.
- Excellent verbal and written communication skills.
Additional Skills & Qualifications
- Typically 2-4+ years of experience in order fulfillment, supply chain, logistics, or a related administrative role.
Job Type & Location
This is a Contract to Hire position based out of Hanover, MD.
Pay And Benefits
The pay range for this position is $25.00 - $30.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.