Fulfillment Associate, Document Management

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Cook with vendors, state offices and internal stakeholders for order fulfillment.
• Communicate effectively with both external and internal stakeholders.
• Maintain operational documents and records.
• Complete orders in a timely manner.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Qualifications

• High School Diploma; Bachelor's degree or equivalent work experience preferred.
• 1+ years' experience in office administration and customer service.
• Experience in registered agent or legal services preferred.
• Hands-on experience with Microsoft Office, CRM and databases.
• Good typing skills (35 wpm).
• Ability to work overtime as needed.
• Stable work history.