Fulfillment Associate - Document Management and Processing
About the role
The Fulfillment Associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits.
Responsibilities
- Accurately enter orders into the system.
- Perform order administration tasks.
- Aid in preparing packages for shipment.
- Cook with third-party vendors for order fulfillment.
- Coordinate with third-party vendors for order fulfillment.
- Support inventory checks and report any discrepancies.
- Maintain operational documents and records.
- Aid in demand planning under supervision.
- Ensure customer service standards are met.
- Respond to basic customer inquiries.
- Help with general administrative duties as needed.
- For up to one week per month, work from the state offices to finish processing orders.
Requirements
- Order Entry Systems: Proficiency in using order entry software.
- Attention to Detail: Ability to maintain accuracy in order processing.
- Customer Service: Basic understanding of customer service principles.
- Communication: Effective verbal and written communication skills.
- Time Management: Ability to manage time and prioritize tasks.
- Team Collaboration: Willingness to work collaboratively with team members.
- Basic Inventory Management: Understanding of inventory checks and reporting.
- Documentation: Ability to maintain and organize operational documents.
Qualifications
- Reliable transportation to commute to the state office.
Skills
- Order Entry Systems: Proficiency in using order entry software.
- Attention to Detail: Ability to maintain accuracy in order processing.
- Customer Service: Basic understanding of customer service principles.
- Communication: Effective verbal and written communication skills.
- Time Management: Ability to manage time and prioritize tasks.
- Team Collaboration: Willingness to work collaboratively with team members.
- Basic Inventory Management: Understanding of inventory checks and reporting.
- Documentation: Ability to maintain and organize operational documents.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Pay
$32,600.00 - $54,650.00 USD
Schedule
8:30 a.m. - 5:00 p.m., Monday - Friday
Additional Information
Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.