Fuel Delivery Dispatcher

Job Description

As a Night & Weekday Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

• Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.
• Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.
• Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.
• Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff.
• Data & Reporting: Monitor fuel prices and loading preferences, and assist with data collection for our incentive pay programs.

Qualifications

• Previous experience as a dispatcher or a Class A/B driver.
• Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.
• Excellent communication skills with professional phone etiquette.
• Proficiency in Microsoft Office and the ability to quickly learn new software.
• A high school diploma or equivalent.

Compensation

This is a full-time, salaried position with a starting pay of $70,000 to $73,000 annually, depending on experience.