Fueling Dispatcher

Overview

People. Passion. Pride. This is what has driven our team since 1833. Since then, we've grown to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents. At the heart of our business is our people.

Role Purpose

As a member of the Menzies Aviation Ground Handling team, you will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers, and customers.

What You Will Be Doing

• Distribute incoming air traffic information to pilots/ground handlers
• Follow up with updated information as received
• Communicate flight release and fuel load information to appropriate operations
• Maintain lines of communication with line operations and air carriers through the use of two-way radios
• Cook with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
• Maintain flight logs and update flight schedules
• Make arrangements for accommodations when flight delays occur
• Handle phone traffic
• Assist in the planning and control of the gate assignment
• Aid in passenger services as required
• Recommend weight and balance preparation in accordance with airline requirements
• Comply with the Station’s attendance tardiness standards

Safety, Security, Wellbeing And Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What We Are Looking For

• Must be 18 years of age or older
• Possess valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Able to proficiently read, write and speak English
• Comfortable lifting 70lbs repetitively
• Comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Available and flexible to work variable shifts including weekends and holidays
• Have high school diploma, GED or six months experience as an Operations Agent
• Excellent communication skills required
• Remain calm and efficient under pressure
• Competent in handling difficult situations

Benefits

• Full Benefits
• PTO
• Health, Dental, Medical, Vision
• 401K
• Advancement Opportunities to Supervisor and Manager
• Opportunities for Leadership Training Programs
• Uniform Provided

Diversity

We are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Application Instructions

If this role ticks all the boxes for you, please click apply now!