FSQA Supervisor 2nd Shift
Westrock Coffee Company · Conway, AR · 1 mo ago
ManagementFull-time
Job Duties
- Supervise FSQA Technicians across all levels, ensuring consistent execution of quality and food safety programs.
- Oversee daily quality checks, inspections, and testing activities to ensure compliance with specifications and regulatory requirements.
- Review production and quality records for accuracy and completeness; serve as a backup for record reviewers as needed.
- Lead investigations into non-conformances, customer complaints, and audit findings; develop and implement corrective and preventive actions.
- Ensure proper calibration, maintenance, and use of laboratory and quality equipment.
- Maintain and update FSQA documentation, including SOPs, HACCP plans, and training materials.
- Facilitate internal audits and support external audits and regulatory inspections.
- Monitor and report on key quality metrics; identify trends and recommend improvements.
- Collaborate with production, maintenance, sanitation, and R&D teams to resolve quality and safety issues.
- Provide training, coaching, and performance feedback to FSQA staff.
- Ensure compliance with FSMA, GFSI, GMPs, allergen control, and other applicable standards.
- Support product trials, process validations, and new product launches from a quality perspective.
Qualifications
- Bachelor's degree in food science, Microbiology, Chemistry, or related field preferred.
- 5+ years of experience in food manufacturing quality assurance, including supervisory or leadership experience.
- Strong knowledge of HACCP, FSMA, GFSI, GMPs, and other food safety regulations.
- Experience with record review, audit preparation, and regulatory compliance.
- Proven ability to lead teams, manage priorities, and drive results.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office and quality management systems.
- Able to work in a fast-paced environment and adapt to changing priorities.