Front Office Supervisor

Essential Functions

• To be thoroughly acquainted with all check-in policies and procedures.
• To be thoroughly acquainted with all check-out policies and procedures.
• To be familiar with guest scenarios.
• To be familiar with all technical equipment related to the Front Desk.
• To be familiar with all hotel facilities.
• To be familiar with general organization set-up.
• To be familiar with the inter-relationship between the different departments.
• To be able to train new associates.
• To be familiar with shift checklist and be able to run the desk in absence of the assistant manager.

Hotel Specific Essential Functions

• To be thoroughly knowledgeable of all Nucleus procedures, reports, and tools and equipment.

Working Environment

Interior and on occasion exterior of hotel with exposure to weather conditions.

Benefits

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.